Vendor Start up Manager – eCOA

Job not on LinkedIn

🔥 13 minutes ago

🌐 United Kingdom, Bulgaria, +5 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on ICON plc's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

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Logo of ICON plc

ICON plc

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Review vendor and category-specific protocol requirements and incorporate supplier expertise into final study specifications • Support development of Study Specification Worksheets (SSWs) for vendor selection and bidding • Partner with Procurement and vendors to evaluate proposals and quotations and support contract discussions • Assess and validate vendor budgets against project scope and quotations • Organise vendor kick-off meetings and facilitate vendor governance discussions throughout the study lifecycle • Coordinate collection and submission of vendor documentation for regulatory authority submissions • Lead User Acceptance Testing (UAT) for systems such as eCOA and IRT • Communicate protocol amendments and study design changes to vendors and update budgets, timelines, and service agreements • Drive study start-up activities supporting timely vendor database deployment and operational readiness • Oversee vendor performance against quality, timeline, and service standards • Identify vendor risks and develop mitigation and contingency plans • Monitor performance issues, implement corrective actions, and escalate concerns • Conduct root-cause analysis and identify supplier performance trends • Contribute to vendor management processes, templates, tools, and best practices

🎯 Requirements

• Advanced degree in a scientific, life sciences, or business-related discipline, or equivalent industry experience • Fluent in written and spoken English • 3+ years of experience within clinical operations, with strong expertise in vendor management and oversight • Solid understanding of GxP, ICH-GCP, and applicable regulatory requirements • In-depth knowledge of clinical trial design and translating study requirements into vendor deliverables • Strong understanding of supplier-provided clinical services and associated operational specifications • Demonstrated experience managing vendor relationships and collaborating with external service providers • Proven ability to build effective partnerships with internal and external stakeholders • Experience leading or supporting User Acceptance Testing (UAT), particularly for eCOA and IRT platforms • Understanding of study start-up milestones, vendor readiness activities, and critical path deliverables • Experience supporting outsourcing, vendor selection, contracting, and procurement processes, including RFPs and RFQs • Expertise in one or more clinical vendor categories, such as Central Laboratories, eCOA/ePRO, IRT, Imaging, Cardiac and Respiratory Diagnostics, or Patient Recruitment and Retention (PR&R) • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways

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