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Pre-Sales Engineer

Job not on LinkedIn

🔥 2 minutes ago

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

🔍 Pre-sales Engineer

Where this job comes from

Posted on Incode Technologies's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Incode Technologies

Incode Technologies

51 - 200 employees

Founded 2015

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

đź’° $220M Series B on 2021-12

Consulting • Healthcare • Logistics

Incode Technologies is a leading provider of identity verification solutions, renowned for its advanced technology in combating fraud and ensuring compliance with global standards. The company specializes in facial recognition, document verification, and liveness detection technologies to provide seamless and secure user experiences. Incode's proprietary machine-learning models are used to prevent identity theft, reduce fraud, and enhance the security of digital interactions. Their services cater to various industries including finance, online gaming, and telecommunications, offering automation in AML compliance and user onboarding processes. Recognized for its exceptional accuracy and security, Incode stands as a visionary leader in the identity verification space.

đź“‹ Description

• Own reported customer issues through resolution, perform root cause analysis, and prevent recurrence • Triage, debug, and involve engineers when necessary to mitigate incidents and solve implementation challenges • Research, diagnose, troubleshoot, and debug customer issues during POCs, pilots, implementations, integrations, and production • Support POCs and implementations • Help train customers during POCs and implementations • Assist Delivery and Project Managers with onboarding • Develop and contribute to internal and external knowledge bases • Champion customer needs and uphold high customer service standards

🎯 Requirements

• BS degree in Computer Science or in related field • Minimum 3 years of experience in similar roles, ideally in an enterprise SaaS environment • Good understanding of business processes • Proficient in English • Understanding of APIs, SDKs, and cloud computing technology • Experience in various software designs, languages, and architecture • Familiarity with cloud-based softwares • Experience with HTTP based on JSON services • Experience with HTTP client tools like Postman or Insomnia • Experience developing scripting or batch processes using sprint batch, shell script or Python • Experience developing Mobile iOS and/or Android Native Apps • Knowledge of Swift, Kotlin, Java, Cocoapods, Maven • Experience with HTML and Python • Experience developing Mobile Apps using React Native, Flutter, or Xamarin • Experience integrating third-party Web or Mobile SDKs

🏖️ Benefits

• Flexible Working Hours & Workplace • Open Vacation Policy • Promotions & Development • Continuous Feedback • Freedom & responsibility • Context, not control • Highly aligned, loosely coupled • Reasonable accommodations throughout the hiring process

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