Enterprise Sales Executive

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🕒 April 6

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infinit.cx

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1982

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

B2B • Artificial Intelligence • Enterprise

infinit. cx is a customer experience (CX) consulting and service company that helps organizations analyze, design, implement, and support end-to-end customer service and CX programs. They provide advisory services (Futurelab), CX strategy and operating model design, implementation of contact-center and AI-augmented solutions (including agentic AI and GenAI assessments), training through their i-CEM institute, and run events and conferences to share best practices. infinit. cx partners with vendors like Genesys, Sprinklr, Parloa, and Cognigy to deliver technology-enabled CX solutions.

📋 Description

• Strategic account development (hunting & farming): responsibility for defined key accounts within our target industries. • Develop account plans with clear growth targets, pipeline and executive touchpoints. • C-level selling and executive relationship management: building robust relationships with boards/CEOs and business unit leaders. • Conduct Executive and quarterly business reviews, create joint roadmaps and co‑innovate with our key customers. • End-to-end deal orchestration: manage the entire sales process including RFIs/RFPs and contract negotiation through to closing. • Value-oriented consulting: analyze customer requirements and design solutions that deliver real value. • Key account management: build long-term partnerships and actively manage stakeholders across business units, IT, procurement and executive management.

🎯 Requirements

• 7+ years’ experience in enterprise sales of complex IT and software solutions, with a proven track record of wins at senior/C-level and multi-year contracts. • Proven success in acquiring and expanding key accounts (hunting & farming), with confident executive presence and strong stakeholder management. • Solid knowledge of customer experience and contact center technologies (ideally with experience in Genesys, NICE, Avaya, Microsoft Teams/Dynamics, Salesforce). • Familiarity with AI/automation, omnichannel and analytics — or the ability to get up to speed quickly. • Strong commercial acumen: business case/ROI, TCO/pricing, margin management; comfortable with commercial and legal topics. • Strategic thinker with ownership and results orientation: a combination of hunter mentality and sustainable farmer mindset. • Strong communication and negotiation skills in German and English; confident at C-level, structured and reliable. • Team player: close coordination with presales, delivery, marketing, finance and legal.

🏖️ Benefits

• A diverse team — employees from 18+ countries. • Intensive, structured onboarding with mentoring and a new‑joiner event. • Ongoing investment in external and internal training. • Team Apple or Android? — You choose the IT equipment that suits you best. • Offices with excellent transport links. • Free beverages in the office — also for social get‑togethers after work. • Internal referral program: we’re always looking for new colleagues — employee referrals are rewarded with an attractive bonus. • Team get‑togethers & team spirit — we enjoy meeting up beyond just the Christmas party. • Additional benefits: subsidies for company pension plans, fitness activities, a company bike or a Deutschland-Ticket (regional public transport pass).