
51 - 200 employees
🤖 Artificial Intelligence
🤝 B2B
💰 $35M Debt Financing on 2021-11
Artificial Intelligence • B2B
Intradiem is a provider of Intelligent Automation Solutions specifically designed for customer service teams. Their patented AI-powered technology processes vast amounts of data in real-time to enhance productivity and customer experience within contact centers. Intradiem's solutions focus on aspects such as workforce optimization, contact center automation, and performance management, ensuring that staff can work effectively both in-center and remotely. The technology is built on industry best practices and has reportedly generated significant cost savings and productivity boosts for its clients.
🔥 30 minutes ago
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
🤝 Client Partner
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 10%
Where this job comes from
Posted on Intradiem's careers page, not through a job board
First seen by Remote Rocketship 30 minutes ago

51 - 200 employees
🤖 Artificial Intelligence
🤝 B2B
💰 $35M Debt Financing on 2021-11
Artificial Intelligence • B2B
Intradiem is a provider of Intelligent Automation Solutions specifically designed for customer service teams. Their patented AI-powered technology processes vast amounts of data in real-time to enhance productivity and customer experience within contact centers. Intradiem's solutions focus on aspects such as workforce optimization, contact center automation, and performance management, ensuring that staff can work effectively both in-center and remotely. The technology is built on industry best practices and has reportedly generated significant cost savings and productivity boosts for its clients.
• Form peer-level executive relationships with senior operations and technology leaders in targeted net-new enterprise accounts • Lead executive buyer journeys for full-suite Dynamic Workforce Orchestration opportunities spanning front-office and back-office solutions • Elevate conversations to senior executive level and control the sales cycle from first executive contact through close • Gain VITO engagement at 30–50 target accounts through coordinated outreach with marketing, GTM engineering, and outbound teams • Bring researched benchmarks, account-specific insights, and value hypotheses to first conversations • Sell Intradiem's Dynamic Workforce Orchestration Operational Assessment and secure signed agreements • Run Operational Assessment engagements with defined workstreams, executive checkpoints, and data-driven deliverables • Broker introductions between client executive sponsors and Intradiem executive sponsors • Deliver assessment findings with the consulting team, including business cases, risk assessments, cash-flow analyses, recommendations, and solution roadmaps • Secure agreement on next steps and coordinate Account Executive, Solutions Consultant, and pre-sales teams for proposals, demonstrations, and contracts • Own opportunities through proposal, negotiation, signature, and post-sale expansion identification • Participate in coordinated prospecting with marketing, GTM engineering, and cold-outreach teams
• Bachelor's degree required; MBA preferred • 10+ years of experience selling complex, multi-stakeholder solutions to C-suite and senior executive buyers within large enterprise accounts • Demonstrated track record owning $10 million or larger account relationships • Demonstrated track record building $5 to $10 million or more in new business annually • Experience selling workforce management, contact center technology, business process outsourcing, or enterprise SaaS solutions is a plus • Willingness to travel to prospect and client sites as needed • Proven ability to gain access to and build trust with senior operations executives, including Chief Operating Officers • Experience partnering with consulting or professional services teams on assessment-based or diagnostic-led sales engagements • Prior management consulting, strategy advisory, or comparable client-facing advisory experience is a strong plus • Strong executive presence and gravitas • Strong financial and business acumen, including building and defending ROI and business cases with payback period and cost-to-serve impact • Structured, hypothesis-driven problem-solving ability • Executive-caliber written and verbal communication skills • Ability to create and deliver polished, insight-led executive presentations • Trusted-advisor mindset • Ability to operate in a matrixed environment • Resourcefulness and resilience in long, complex executive sales cycles • Must have the legal right to work in the country where the role is based
• People-first culture emphasizing trust, respect, and flexibility • Opportunities to contribute time and energy to community causes • Equal-opportunity employment
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