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Senior Analyst, GTM & Operations

🕒 April 24

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itD

501 - 1000 employees

Founded 2005

đŸ€ B2B

🏱 Enterprise

đŸ€– Artificial Intelligence

B2B ‱ Enterprise ‱ Artificial Intelligence

itD is a technology and software development consultancy that partners with enterprise clients to design and deliver next-generation digital experiences, transform technology operations, and convert data into competitive advantage. The firm provides outcome-driven services including AI strategy and integration, data engineering and analytics, enterprise search and personalization, DevOps and cloud-native software engineering, managed services, change management, quality assurance, and digital accessibility. itD focuses on rapid, practical delivery for B2B and enterprise customers, blending full-service consultancy experience with specialized engineering agility.

📋 Description

‱ Support end-to-end execution of advertising partner investment and incentive programs, ensuring alignment with GTM timelines and deliverables ‱ Coordinate with cross-functional teams (Engineering, Legal, Marketing, Sales, Partnerships) to support program execution and readiness ‱ Track project deliverables, identify risks, and escalate issues as needed to ensure timely resolution and successful outcomes ‱ Manage inbound requests and escalations from internal and external stakeholders, ensuring clear communication and timely follow-up ‱ Collaborate with technical teams to support system enhancements, including participation in User Acceptance Testing (UAT) and validation of new features ‱ Develop and maintain program documentation, reporting, and collateral to support internal alignment and external partner communications ‱ Analyze operational data to identify trends, surface insights, and contribute recommendations to improve program performance and efficiency ‱ Support process improvement initiatives by identifying inefficiencies and contributing to automation and system enhancement efforts ‱ Attend regular internal practice community meetings ‱ Collaborate with your itD practice team on industry thought leadership ‱ Complete client case studies and learning material (blogs, media material) ‱ Build out material to contribute to the Digital Transformation practice ‱ Attend internal itD networking events (in person and virtual) ‱ Work with leadership on career development opportunities

🎯 Requirements

‱ 5+ years of experience in Project Management, Sales Operations, or Partner Operations within a technology environment ‱ Experience supporting cross-functional programs and coordinating multiple workstreams across business and technical teams ‱ Strong project coordination skills, including tracking deliverables, managing risks, and supporting issue resolution ‱ Hands-on experience with CRM systems (Salesforce preferred), including deal tracking, lead/opportunity management, and partner workflows ‱ Experience managing or supporting technical support cases and navigating system/process issues ‱ Experience supporting GTM launches or operational program rollouts ‱ Strong analytical skills with experience using data to identify trends and inform recommendations ‱ Advanced proficiency in Excel or Google Sheets and experience building reports or dashboards ‱ Exceptional written and verbal communication skills with strong attention to detail.

đŸ–ïž Benefits

‱ We provide comprehensive medical benefits ‱ 401k plan ‱ Paid holidays ‱ Networking & career learning and development programs

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