
10,000+ employees
Founded 2011
đĽ Healthcare
đŚ Logistics
đ˝ď¸ Food & Beverage
Healthcare ⢠Logistics ⢠Food & Beverage
IVC Evidensia UK is a global leader in veterinary care, operating approximately 2,500 locations across 20 countries. Founded in 2011, the company is dedicated to providing outstanding care for animals, investing in its people and practices to promote clinical excellence. IVC Evidensia focuses on creating a rewarding work environment for veterinarians, emphasizing local service delivery and continuous professional development through education and strong community engagement.
đĽ 12 minutes ago
đŹđ§ United Kingdom â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success
đť Ghost score 10%
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10,000+ employees
Founded 2011
đĽ Healthcare
đŚ Logistics
đ˝ď¸ Food & Beverage
Healthcare ⢠Logistics ⢠Food & Beverage
IVC Evidensia UK is a global leader in veterinary care, operating approximately 2,500 locations across 20 countries. Founded in 2011, the company is dedicated to providing outstanding care for animals, investing in its people and practices to promote clinical excellence. IVC Evidensia focuses on creating a rewarding work environment for veterinarians, emphasizing local service delivery and continuous professional development through education and strong community engagement.
⢠Support the planning, scheduling and delivery of CRM campaigns ⢠Build, test and quality-check CRM activity before deployment ⢠Maintain campaign documentation, trackers and delivery records ⢠Coordinate with stakeholders to ensure campaigns are delivered smoothly ⢠Produce campaign performance reports and monitor delivery success ⢠Support A/B testing and continuous improvement initiatives ⢠Ensure compliance with GDPR and CRM governance processes ⢠Provide regular updates on campaign progress and escalate risks where required ⢠Support CRM campaigns and customer journeys across the UK and Ireland ⢠Work closely with Marketing, Brand, Product and Operations colleagues
⢠Experience delivering CRM, email marketing or digital marketing campaigns ⢠Strong organisational skills and exceptional attention to detail ⢠Experience using CRM or marketing automation platforms ⢠Ability to manage multiple priorities while maintaining high accuracy ⢠Strong written and verbal communication skills ⢠Analytical mindset with the ability to interpret campaign results ⢠Comfortable working within established processes and compliance frameworks ⢠Collaborative team player with a proactive approach ⢠Experience with Emarsys or similar CRM platforms ⢠Experience creating customer segments and audiences ⢠Understanding of customer lifecycle marketing ⢠Basic HTML and/or CSS knowledge ⢠Experience using reporting and analytics tools ⢠Knowledge of email marketing best practice ⢠Experience working in a customer-focused or regulated environment
⢠A role with meaningful impact supporting thousands of colleagues and practices ⢠Clear career pathways with progression opportunities across the wider inspiring vet care Group ⢠Ongoing learning and development supported by experienced colleagues and specialist teams ⢠Access to internal networks, development programmes and professional growth opportunities ⢠A collaborative, values-led culture focused on care, innovation and continuous improvement ⢠Healthcare Cash Plan ⢠Cycle to Work scheme ⢠Green Cars salary sacrifice scheme ⢠Voluntary benefits: choose from a range of benefits to suit you ⢠Discounted staff pet care ⢠Access to discounts and cashback with hundreds of participating retailers ⢠Career development opportunities ⢠Wellbeing initiatives ⢠Access to world-class learning resources
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