IBA Team Leader

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Jensten

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

🤝 B2B

💰 $210.3M Debt Financing - Jensten Group on 2024-04

Finance • B2B

Jensten is one of the UK's leading independent insurance intermediary groups, launched in 2018 and operating across multiple specialist divisions including network broking, regional broking, schemes broking, specialist lines, London market broking and underwriting. The group places around £600 million gross written premium (GWP) into the market, employs roughly 1,000 people across about 50 locations, and supports a nationwide network of franchise partners. Jensten focuses on delivering tailored insurance solutions to clients and third‑party brokers, growing through strong organic performance and strategic acquisitions while emphasizing employee development, apprenticeships and a culture of client service.

📋 Description

• Overseeing the day-to-day running of the team, ensuring the delivery of an efficient and high-quality IBA function • Leading and developing a team of IBA Technicians, supporting them to achieve both individual and team objectives • Maintaining and enhancing procedures and training materials • Managing insurer statement reconciliations, processing payments and resolving discrepancies • Ensuring credit control deadlines are met and proactively managing aged debt • Handling bordereau payments and declarations • Managing client payment and refund reconciliations • Supporting Client Money audits • Reviewing and managing IBA logs • Preparing and reviewing Client Money Calculations • Supporting the implementation of new systems and best practice processes • Ensuring CASS compliance at all times and adherence to FCA client money rules

🎯 Requirements

• Strong experience in reconciling insurer accounts within an IBA function • Strong knowledge of CASS 5 and client money regulations • Experience of mentoring, training, performance management and conducting 1-2-1s and appraisals • High levels of integrity when working with stakeholders • The ability to deliver accurate and timely financial reporting • Strong attention to detail and excellent time management skills • Effective verbal and written communication skills • A proactive, self-motivated approach with the ability to work remotely, manage competing priorities and meet deadlines • Experience of using Acturis within an IBA function (not essential)

🏖️ Benefits

• Competitive salary with annual pay review and bonus scheme • 27 days annual leave (including your birthday off and an additional day for a religious holiday of your choice), plus bank holidays • Pension scheme with 5% employer-matched contributions • Flexible benefits package tailored to your needs • Group Life Assurance cover • Fully paid 3 months’ maternity, paternity and adoption leave • Professional qualification and study support relevant to your role • Access to “Perks at Work” – discounts on cinema tickets, dining, retail and more • Holiday purchase scheme – buy up to 5 additional days per year