Senior Product Designer

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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Journey

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

🛍️ eCommerce

🤝 B2B

💰 $5.6M Private Equity Round - Journey Hospitality on 2022-11

SaaS • eCommerce • B2B

Journey is a technology company that provides a performance platform for luxury hotels, helping owners and operators monetise guest touchpoints by turning experiences into personalised, direct revenue opportunities. Its product suite includes an ecommerce booking engine, an experience management system (EMS), and an integrated payments solution, alongside digital marketing, website and revenue performance services to drive direct bookings and increase guest spend.

📋 Description

• Book is the e-commerce heart of Journey — the booking engine powering luxury hotels around the world. • Help shape its next chapter by defining future booking journeys, conversion pathways, merchandising patterns, upsells, and core flows. • Work end-to-end: discovery, research, concepting, prototyping, testing, and final UI. • Collaborate tightly with product, engineering, data, and commercial teams to bring clarity to complex problems. • Own core user journeys such as search, availability, selection, checkout, upsell, and gifting. • Conduct qualitative and quantitative research — interviews, usability tests, funnel analysis, behavioural insights. • Use CRO principles, analytics, and experimentation to drive measurable improvements in conversion and revenue. • Create high-quality flows, wireframes, prototypes, and polished UI designs. • Contribute to and expand our design system with scalable, reusable components. • Present work with clarity, rationale and evidence — influencing thinking across teams.

🎯 Requirements

• 5+ years in product design, ideally in e-commerce, B2C, retail or transactional platforms • A portfolio demonstrating end-to-end UX/UI work with clear commercial outcomes • Strong UX capabilities: user journeys, interaction design, prototyping, IA • Strong UI craft with a clean, contemporary digital aesthetic • Proven experience using analytics, experimentation, CRO and A/B testing to guide decisions • Comfortable designing for mobile-first experiences and responsive interfaces • Experienced running user interviews, usability tests and research cycles • Systems thinker with experience working within and contributing to design systems • Excellent communication skills — clear, articulate, persuasive • Confident working in cross-functional squads with product and engineering • Calm under pressure, organised, and able to balance detail with speed • Curious, evidence-led and comfortable challenging assumptions • Responsibility, taking ownership of projects, delivering over expectations

🏖️ Benefits

• Flexible working arrangements • Professional development opportunities