Staff Technical Product Manager – Cloud Infrastructure

November 3

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JumpCloud

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SaaS • Security • Enterprise

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

📋 Description

• Drive the strategy, roadmap, and execution for our core cloud infrastructure platform, ensuring high performance, scalability, and reliability. • Collaborate with engineering teams to organize and prioritize testing efforts for new cloud deployments. • Work closely with cross-functional teams, including engineering, sales, and marketing, to understand their needs and drive execution. • Engage with enterprise customers to discover and document their cloud migration needs, work with our Professional Services team and engineering leadership to create a plan for migration. • Understand technical requirements and create detailed roadmaps, user stories, and acceptance criteria for new features. • Define and track key performance indicators (KPIs) to measure program success and demonstrate the value and impact delivered. • Proactively identify, resolve, and mitigate risks and issues that could affect the scope, schedule, and quality of programs.

🎯 Requirements

• 12+ years of technical program management or product management experience, specifically driving the planning and execution of large-scale engineering programs. • Extensive hands-on experience in cloud infrastructure, preferably gained from working at a major Cloud Service Provider (CSP) like Microsoft, Google, AWS required. • Deep familiarity with cloud-native product/services environments, AI/ML infrastructure, and various cloud technologies like Kubernetes, API integration, and Terraform. • Expert-level proficiency with Jira, Smartsheet, or similar program management tools, with the ability to guide engineering teams in their effective use within an Agile/Scrum framework. • Proven ability to lead cross-functional teams, build consensus, and influence stakeholders. • Exceptional communication and technical presentation skills, with the ability to present to executive audiences. • Bachelor's degree in Computer Science, Engineering, or a related field; a master's degree or equivalent experience is a plus. • Product management or technical certifications (e.g., Pragmatic Institute, Microsoft Certified, CISSP) are a plus.

🏖️ Benefits

• JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. • Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.