EDM Delivery Manager

🕒 July 28

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

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Kainos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📣 Marketing

📦 Logistics

💰 Venture Round on 1986-04

Healthcare • Marketing • Logistics

Kainos is a technology company focused on solving real problems for its customers and enhancing business operations through innovative IT solutions. With specialties in Enterprise Content Management, Application Management Services, Systems Integration, and Digital Transformation, Kainos serves clients across various sectors including healthcare, commercial, and the public domain. Their emphasis on building strong relationships and delivering impactful solutions is reflected in their two main business areas: Digital Services and Workday Practice, aimed at improving the lives of people and the functionality of organizations globally.

📋 Description

• Ensure Kainos digital services and platforms meet user needs and agreed client outcomes • Ensure delivery follows good governance and quality standards • Create project plans addressing critical success factors across workstreams • Achieve or exceed profitability targets and provide accurate forecasting and reporting • Add value for clients, proactively manage expectations, and address issues • Motivate, empower, manage, coach, and develop team members • Set goals, provide feedback, conduct appraisals, and support learning objectives • Staff teams and onboard new members • Build collaborative relationships with clients, suppliers, and third-party stakeholders • Establish and follow project governance and technical quality standards • Manage project risks and issues, escalating where appropriate • Maintain confidentiality, non-disclosure, and information security compliance • Support sales, account management, and procurement activities to win profitable business • Promote successes through case studies, awards, blogs, and social media • Ensure project contracts and commercial terms are followed • Contribute to management capability improvements and alignment with technology, design, and consulting practices • Encourage technology and process innovation • Assist recruitment activities

🎯 Requirements

• Minimum 2 years’ demonstrable success managing technology-based projects using agile methodology • Substantial experience managing and leading project teams, including line management responsibility • Experience developing and managing client-supplier relationships • Good knowledge of at least one industry vertical, such as Financial Services, Health, or Government • Broad technology experience and awareness of current technology trends • Solid understanding of contemporary software engineering practices and behaviours • Experience adhering to robust project governance and technical quality standards • Ability to manage, motivate, empower teams, and lead by example • Strong commercial awareness and understanding of project dynamics • Effective communication with clients and colleagues, including formal presentations • Excellent interpersonal and teamwork skills • Willingness to share information freely • Mature, firm, non-confrontational style • High flexibility, including willingness to work away from home base • Positive attitude toward overcoming client challenges • Demonstrated ability to manage, coach, and develop team members • Desirable: experience of user research, analytics, and design disciplines • Desirable: evidence of securing significant follow-on business with an existing client • Desirable: current and recognised Project or Programme Management certification • Desirable: experience delivering digital transformation projects • Desirable: evidence of innovating or leading management and leadership improvement initiatives

🏖️ Benefits

• People-first culture • Growth and development support • Learning and development objectives • Recruitment accommodations or adjustments • Benefits offered by Kainos (not itemized in the posting)