Senior Deployment Engineer

🕒 6 days ago

🌲 Oregon, Washington – Remote

🌲 Oregon – Remote ☕ Washington – Remote

💵 $116.9k - $148.2k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Karat

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

🏢 Enterprise

☁️ SaaS

💰 Funding Round on 2022-04

HR Tech • Enterprise • SaaS

Karat is a company that provides an innovative, end-to-end solution for technical hiring. Its platform improves the quality, efficiency, and equity of the hiring process for organizations by offering 24/7 interviews and unlimited capacity with expert interviewers. Karat aims to delight candidates with a fair, friendly, and engaging experience while reclaiming engineering bandwidth through real interviews. The company also focuses on equitable and inclusive hiring, internal mobility, and global hiring solutions, ensuring a diverse and well-evaluated pool of candidates. With its human and technology approach, Karat integrates seamlessly into existing processes, offering a reliable and consistent interview experience.

📋 Description

• Serve as the principal technical advisor to enterprise clients and build high-level trust relationships. • Partner with Software Engineers globally to analyze hiring processes and performance requirements and ensure solution alignment and product delivery. • Present Karat's technical solution to prospects as the subject matter expert. • Architect and implement the initial Karat interview framework for new enterprise clients. • Conduct regular strategic customer reviews to ensure business alignment and optimal performance. • Design and deliver executive-level training sessions for client stakeholders. • Analyze complex performance data and calibrate assessment metrics with Content and Data teams. • Translate findings into actionable strategic recommendations. • Drive continuous improvement of Customer Operations and GTM internal processes. • Travel up to 20% for strategic face-to-face meetings and industry events.

🎯 Requirements

• 7+ years of professional work experience in strategic technical account management, client success engineering, solutions/deployment engineering, or SaaS/technical/financial services consulting focused on technical implementation • Demonstrated success as a strategic advisor during client onboarding • Ability to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes • Experience directly engaging with C-Suite executives in a client-facing capacity • Strong working knowledge of SQL • Client-facing experience with technical customers required • Must reside in Oregon or Washington State • Immigration sponsorship is not available

🏖️ Benefits

• 100% remote work • Up to 20% travel for strategic face-to-face meetings and industry events • Inclusive workplace and anti-discrimination commitment • Accommodation available for disabilities or special needs