Social Media Manager, Chinese – Gaming

🔥 0 minutes ago

🌐 United Kingdom, Poland, +3 more countries – Remote

🇬🇧 United Kingdom – Remote 🇵🇱 Poland – Remote 🇩🇪 Germany – Remote 🇧🇪 Belgium – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

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Keywords Studios

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

📋 Description

• Engage directly with players by responding to comments on different social media platforms • Align with team members on tone of voice, FAQs, and response guidelines • Cover as the main point of contact for Community Managers when the CM Lead is unavailable • Manage client interactions during the CM Lead’s absence • Foster and maintain a positive work environment, build engagement, and resolve conflicts • Create reports analyzing content performance and make recommendations • Assist the CM Lead with performance reports • Lead the team on Paid Social Media • Assist the CM Lead in managing processes and timely delivery of community management services across multiple projects • Assist with training and coaching Community and Social Media Managers • Develop content calendars with creative ideation • Schedule social media content and write copy aligned with brand voice • Support campaign planning, audience and trend research, and brand building • Coordinate with studios on imagery and create additional static and video assets when needed

🎯 Requirements

• Prior professional experience in community management/social media in gaming • Excellent written and verbal communication skills in English • Experience with and good understanding of Heybox, Rednote, and Billibilli • Passion for video games and social media • Strong understanding of social media and community management platforms/channels, including Discord, Twitch, Reddit, Instagram, and Facebook • CV or cover letter must include personal email address, location, and languages spoken and written

🏖️ Benefits

• Flexibility and a nice work-life balance • Fun, friendly, diverse and inclusive company culture • Opportunity to work on exciting projects with global brands • Potential for freelance cooperation or employment contract depending on location, project, and global footprint • Welcoming and supportive work environment