Pre-Sales Specialist

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 £42.1k - £49.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

👻 Ghost score 0%

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Logo of Kidde Global Solutions

Kidde Global Solutions

5001 - 10000 employees

Founded 2024

🏭 Manufacturing

🔧 Hardware

🔐 Security

Manufacturing • Hardware • Security

Kidde Global Solutions is a global provider of fire-safety products and systems. The company is known for manufacturing smoke and carbon monoxide alarms, fire extinguishers, fire-detection and suppression systems for residential, commercial and industrial applications, and related safety hardware and services. Kidde serves both consumer and professional customers with products and solutions that protect life and property.

📋 Description

• Work closely with the MENA Business Development team to recommend, design and quote KGS Commercial Fire solutions that meet business and customer requirements • Participate in customer visits and online technical discussions to help resolve specific technical issues and support the specification of KGS Commercial Fire products and solutions • Liaise with Business Development, Sales and Product Management teams to develop region-specific solutions • Provide regular feedback on customer technical requirements, feedback and complaints, as well as information on competitive products • Advise the commercial team on the benefits and technical advantages of KGS products, provide competitive comparisons and recommend cost-effective solutions • Maintain accurate and up-to-date records of technical product documentation, test reports, approvals, certifications and other relevant materials • Conduct technical customer training in collaboration with the Commercial and Business Development teams • Deliver product overviews and pre-sales presentations to customers and consultants • Provide and coordinate after-sales technical support for Business Partners and end users • Provide online and telephone technical support to customers, partners and internal teams

🎯 Requirements

• Minimum 5 years of technical experience in the Fire & Life Safety industry, with experience working with EN and UL standards • Proven technical and design skills, with the ability to manage multiple assignments and projects across a wide range of product applications • Good understanding of fire detection systems, products and applications • Good communication and interpersonal skills, with the ability to work effectively within a team environment • Strong attention to detail and the ability to organize and prioritize tasks effectively • Strong analytical and problem-solving skills, with the ability to understand and assess customer requirements • Proficiency in common business and engineering applications • Good knowledge of AutoCAD and Microsoft Office applications • Degree in Engineering, preferably in Electronics, Electrical or Electromechanical Engineering, or another relevant technical discipline • Equivalent technical education combined with relevant professional experience may also be considered

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