EMEA Solutions Engineering Specialist

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Kong Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🔌 API

☁️ SaaS

🏢 Enterprise

💰 $100M Series D on 2021-02

API • SaaS • Enterprise

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

📋 Description

• Lead technical discussions and presentations with enterprise clients, understanding their architectural requirements and business needs. • Experience in AI and closely following AI trends and applications, preference is for those who already embarked or started on their AI journey with orchestration tools, Agentic AI and agents building. • Solid understanding of Kafka. • Solid understanding of APIs and software development. • Develop and implement proof-of-concept projects and custom demonstrations that showcase Kong's capabilities in System Integration, Continuous Integrations, and Continuous Delivery environments. • Provide expert guidance on SRE Observability strategies, helping customers monitor and optimize their API infrastructure. • Utilize your proficiency in Linux, Docker, and Git to troubleshoot complex technical issues and provide advanced support. • Drive the adoption of Automation Technology within customer environments, enabling efficient API lifecycle management. • Collaborate with sales, product, and engineering teams to provide market feedback and contribute to product development. • Mentor junior solutions engineers and contribute to the team's technical knowledge base. • Manage multiple projects concurrently, demonstrating strong Project Management skills and delivering results within deadlines. • Effectively communicate complex technical concepts to both technical and non-technical audiences through exceptional Technical Communication.

🎯 Requirements

• 5+ years of experience in a solutions engineering, technical architect, or similar customer-facing technical role. • Solid AIOps experience and/or Solid Kafka experience. • Demonstrated expertise in API Design and API Management principles and best practices. • Strong understanding of Authentication mechanisms (OAuth, OIDC, JWT, etc.) and Cybersecurity best practices. • Proficiency with Linux operating systems and containerization technologies like Docker. • Extensive experience with Git for version control and collaborative software development. • Deep knowledge of Continuous Integrations and Continuous Delivery (CI/CD) pipelines and tools. • Proven experience with SRE Observability tools and methodologies. • Strong understanding of the Software Development Life Cycle (SDLC) and its various phases. • Experience with Automation Technology and scripting for infrastructure and application deployment. • Exceptional Technical Communication, presentation, and interpersonal skills. • Demonstrated ability to manage complex projects and prioritize tasks effectively. • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

🏖️ Benefits

• Real career development • Hybrid from our Paris office, 2-3 days a week in the office. • Competitive comp, benefits, and a team that shows up with integrity, energy, and purpose