Clinical Implementation Specialist

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Little Journey

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Seed Round on 2022-02

Healthcare • Consulting • Food & Beverage

Little Journey is a company dedicated to supporting children's health by providing personalized care through engaging and interactive content. Their platform is designed to psychologically prepare and support families throughout healthcare interactions, aiming to improve healthcare experiences and outcomes. Little Journey offers solutions for clinical trials, hospitals, and direct engagement with patients and families, including a free smartphone app highly rated by users. The company's services are designed to reduce anxiety and improve patient outcomes, particularly for children and their families. Based in London, Little Journey focuses on enhancing healthcare journeys through innovative approaches tailored for children.

📋 Description

• We're looking for a Clinical Implementation Specialist to be our internal expert in translating clinical trial protocols into exceptional digital participant experiences. • Working across Commercial, Delivery, Product, Engineering and Content, you'll interpret complex clinical trial protocols and translate them into practical participant journeys and platform configuration. • Acting as the bridge between customers and internal teams, you'll ensure trial requirements are understood, applied accurately and delivered with confidence. • This is a hands-on role. You'll take ownership of configuring trials within the Trial Flow platform, completing implementation tasks throughout the delivery lifecycle and helping develop simple, scalable ways of working that enable us to deliver more trials efficiently as we grow. • The role reports to the Delivery Lead and is part of the Delivery team.

🎯 Requirements

• Extensive experience working within clinical trials, such as Clinical Operations, Trial Management, Research Delivery, Site Operations, Study Coordination or a similar area. • Demonstrable track record of interpreting complex clinical trial protocols and translating them into practical operational requirements for other stakeholders • Excellent understanding of clinical trial operations and the needs of sponsors, sites and participants. • Experience working directly with customers and stakeholders to explain complex information and build trusted relationships. • Excellent written and verbal communication skills, with the ability to translate complex clinical information into clear, practical documentation and ability to influence internal and external stakeholders. • Experience working with digital health products, participant engagement platforms or clinical technology (Desirable). • Experience configuring or implementing software platforms for clinical trials (Desirable). • Experience supporting protocol amendments, RFPs or bid processes (Desirable). • Experience working in an agile delivery environment (Desirable). • A relevant clinical qualification (Desirable). • Experience in a HealthTech, SaaS or start-up environment (Desirable). • Experience working in paediatric clinical trials (Desirable).

🏖️ Benefits

• 28 days annual leave per year (plus public holidays) • £500 annual training budget • £200 home working budget (one-off) • Up to 6% pension match (salary sacrifice) • EMI share options • Enhanced (family & parental) leave policies