Senior Implementation Specialist

🕒 July 28

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thrive

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

📚 Education

☁️ SaaS

🤝 B2B

Education • SaaS • B2B

Thrive is the industry's fastest-growing learning technology company that provides a modern, all-in-one learning experience platform used by millions of users and large enterprise customers. The company offers SaaS-based products and services to help organisations deliver training and development at scale, serving recognizable brands and operating across multiple countries with both remote and hybrid teams.

📋 Description

• Lead complex, end-to-end implementations for mid-market to enterprise customers • Ensure project success and alignment with customer business objectives • Advise senior customer stakeholders on platform adoption, utilisation, and long-term success • Support advanced technical configurations, data migrations, and API integrations • Coordinate with customer technical teams and internal engineering resources • Optimise and standardise implementation processes • Contribute to process documentation, training resources, and knowledge sharing • Coach and mentor entry- and mid-level implementation specialists • Guide complex cases, troubleshooting strategies, and customer communication practices • Collaborate with Product, Engineering, Sales, and Customer Success teams • Represent customer needs and influence product roadmaps and feature development • Provide insights for strategic planning and product improvement decisions • Monitor learning platform and SaaS industry trends, competitor offerings, and best practices • Provide internal and external thought leadership

🎯 Requirements

• 5+ years in Solutions Consulting, Implementation, or Technical Customer-Facing roles • Proven experience with enterprise customers and complex implementations • Strong consulting approach with the ability to act as a trusted advisor • Hands-on expertise with LMS/LXP platforms (vendor or client-side) • Technical integration skills, including SSO setup, HRIS user sync, and API connectivity • Experience designing and delivering virtual and in-person training • Confident communicator with senior stakeholders and C-level clients • Deep understanding of learning technology trends and customer needs • Strong problem-solving skills with a proactive, solution-focused mindset • Leadership and mentoring experience within cross-functional teams • A confident communicator who is diplomatic, proactive, and able to challenge the status quo appropriately • Strong organisation skills and ability to follow processes and ways of working • Curiosity for technology, solving customer challenges, and keeping up with industry trends • Experience working with customers across a broad range of sectors • Comfortable quickly learning new platforms and establishing yourself as a subject matter expert

🏖️ Benefits

• Unlimited Holiday to support work-life balance • Thrivedays—a reduced workday every Friday (10:00–15:00), with no internal meetings • Flexible Working Hours within core hours (10:00–16:00) • Birthday & Christmas Off, including festive shutdown between Christmas & New Year • Work From Anywhere—fully remote-friendly (4 weeks a year) • Health Cash Back Plan with Health Shield • Employee Assistance Program for confidential support • Financial support program via Maji • Salary Sacrifice Pension Scheme • Death in Service (4x annual salary) • Green Car Scheme through salary sacrifice • Cycle to Work Scheme—save up to 42% on a new bike • Perks at Work—30,000+ national & local employee discounts via CharlieHR & Health Shield