FTZ Client Import Analyst

🕒 August 5

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Livingston International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1945

💼 Consulting

📦 Logistics

🛍️ eCommerce

Consulting • Logistics • eCommerce

Livingston International is Canada’s largest customs broker and the third largest entry filer in the U. S. , operating locations in 13 countries. The company specializes in customs brokerage, global trade management, and trade consulting, providing services that facilitate international trade and compliance with regulations. Livingston is committed to fostering a supportive workplace culture that emphasizes continual learning, professional development, and community involvement.

📋 Description

• Act as the primary support and day-to-day client contact for client service teams and operations • Build and maintain direct working relationships with clients and carriers • Prioritize and complete work according to client needs, customs requirements, and Livingston standards • Maintain client tariff databases, system maintenance files, vendors, and keywords • Verify documentation for release conditions, compliance, and rating compliance • Create, maintain, and follow client SOPs and exceptions to standard procedures • Ensure accurate and timely release and rating of shipments across all transportation modes • Audit work completed by Release Pool or the NSC in Air/Sea locations • Support, guide, and mentor Release Operations members in non-Air/Sea locations • Escalate unresolved items and recommend corrective actions • Create customs entries and interpret customs documentation for high- and low-value shipments • Enter shipment information for EDI release, rating, and billing • Contact clients and carriers to obtain missing documentation, information, or instructions • Work with Customs and PGAs as necessary • Conduct checks on tariff and valuation application and client/importer information • Conduct documented internal audits • Assist with compiling and reporting Client Service Team performance statistics • Participate in team operations, prioritization, scheduling, meetings, problem-solving, and special projects • Coordinate and implement electronic data relationships to improve one-step processing • Keep abreast of new system developments • Perform other duties assigned by management and follow established policies and procedures

🎯 Requirements

• 3 years of related experience • High School/GED or equivalent required • Working toward or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA, if not already obtained • Successful completion of the CCS examination is mandatory for further advancement • Excellent oral and written communication and organizational skills • Client-service-oriented interpersonal skills • Ability to handle large volumes and meet tight deadlines • Strong knowledge of company policies and procedures • Attention to detail, organization, completeness, and accuracy • Good analytical and problem-solving skills • Ability to make decisions and recommendations within authorized limitations • Excellent time-management skills • Ability to present a professional image • Knowledge of Word and Excel • Ability to use a personal computer and common business machines/software

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Incentive opportunities • Professional development • Flexible, growth-oriented environment • Continuous learning opportunities • Long-term support • Accommodations available for applicants and employees with disabilities throughout the recruitment process