Team Manager – Banking Operations

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £44.9k - £49.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Lloyds Banking Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

Banking • Fintech • Finance

Lloyds Banking Group is a leading financial services group in the UK, with a history of over 325 years. The group encompasses several well-known brands, including Lloyds Bank, Bank of Scotland, and Halifax. Its core purpose is 'Helping Britain Prosper', focusing on providing banking services that support individuals, businesses, and communities towards achieving financial wellbeing and sustainability. Lloyds Banking Group is dedicated to fostering an inclusive future by offering a range of financial solutions and investing in initiatives that promote housing and corporate responsibility.

📋 Description

• Support the Associate Director in LBCM New York operational process activity • Provide insightful, high-quality advice and guidance to team members • Embed and maintain robust operational controls • Plan, coordinate and control team resources to ensure timely, accurate and compliant services • Develop, mentor and appraise direct reports and improve colleagues’ technical knowledge and effectiveness • Manage key performance measures for Quality, Cost and Delivery • Support the Operations Manager in maintaining compliance with group and regulatory policies • Identify, communicate and mitigate operational risks and implement risk mitigation plans • Promote colleague engagement, continuous improvement and customer focus using CI methodology • Support Trade Services management in delivering One Best Way, focusing on end-to-end customer processes and stakeholder management

🎯 Requirements

• Experience of developing teams and engaging colleagues • Strong knowledge of Lending and Trade Operations • Experience delivering Continuous Improvement methodologies to identify and deliver improvements • Experience using Continuous Improvement tools, including AI • Understanding of customer value and the value stream, creating flow and pull, and striving for perfection • Knowledge of Trade & Lending products, preferably focused in commercial banking • Ability to support US working-day hours, typically 2pm to 10pm UK time, 5 days a week • Previous experience in Lending or Trade services is desirable; full training will be provided

🏖️ Benefits

• Flexible working options, including hybrid working and job share • Up to 15% pension contribution • Annual performance-related bonus • Share schemes including free shares • Adaptable benefits such as discounted shopping • 28 days’ holiday plus bank holidays • Wellbeing initiatives • Generous parental leave policies • Reasonable workplace adjustments, including flexibility in office attendance, location and working patterns • Professional learning, development and growth opportunities

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