Client Operations Control Executive

Job not on LinkedIn

🔥 37 minutes ago

🇬🇧 United Kingdom – Remote

💵 £26.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Personal Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Personal Group is a UK-based provider of employee benefits, HR consultancy and employee insurance solutions that help employers enhance workforce wellbeing, engagement and protection. The company operates Hapi, an award-winning employee engagement and benefits platform, offers affordable employee insurance policies, and provides reward and HR consultancy services through brands like Innecto. Personal Group focuses on helping organisations improve employee value propositions, wellbeing, performance and retention.

📋 Description

• Provide day-to-day administrative and operational support to the Control Manager • Coordinate and manage requests from the Sales team, ensuring they are accurately recorded and progressed • Assist with planning and coordination of client engagement visits and related activity • Make outbound calls to clients where required • Support daily performance monitoring, reporting and data gathering • Identify and escalate issues, trends or concerns to the Control Manager • Support process improvements and identify opportunities to improve efficiency and ways of working • Help build positive client relationships and deliver a consistent, professional service

🎯 Requirements

• Strong communication and interpersonal skills • Intermediate knowledge of Microsoft Word, Excel, PowerPoint and Outlook • Experience of administrative or coordination-based work would be advantageous • Experience in a customer service, sales or client-facing environment • A desire to learn and enhance your skills • Ability to travel to meetings in Milton Keynes as and when required

🏖️ Benefits

• Minimum of 25 day holiday rising with service and option to purchase more • Private medical insurance and practical health plan • Free travel insurance • Enhance maternity and paternity leave • Online GP • Flexible working where possible • Core hours typically between 10:00–16:00, with remaining hours worked to suit individual needs • Adjustments and accommodations throughout the recruitment process and employment • Support for caring responsibilities, disabilities, or health conditions

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