Content Operations Specialist

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 £30k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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Logo of Vable

Vable

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $1M Seed Round on 2016-05

Consulting • Marketing • Logistics

Vable is a company that provides an information management platform designed to enable users to aggregate, filter, and deliver customized content. Their solutions include products such as Vable InfoPro, aimed at information professionals for content management, Vable Inbox, an email forwarding solution for centralizing alerts, and MyVable, a self-service platform for personalized business insights and team collaboration. Vable's platform is tailored for professionals in fields such as marketing, business development, and law, providing tools to enhance workflow through content delivery and information management. The company is committed to high standards of security, as demonstrated by its ISO 27001 certification.

📋 Description

• Set up new sources for clients • Investigate and fix broken sources using internal tools, including reading HTML, checking HTTP errors and using XPath • Carry out daily source maintenance and keep error levels within quality targets • Maintain publisher records, including name updates • Escalate wider issues to the Product Manager • Support client requests, including quick checks, migrations and bulk source projects • Participate in scheduled maintenance projects to identify hidden content problems • Provide feedback on tools and processes to improve efficiency • Work alongside the Data Specialist to keep the source library accurate and reliable • Respond quickly to source issues and improve source health, client issue rates and request turnaround • Progress from supported maintenance to independently covering the content function

🎯 Requirements

• 2+ years in a detail-focused role, such as data quality, operations, research or support • Excellent attention to detail and patience for a high volume of similar checks • Ability to learn quickly and curiosity about how websites and tools work • Ownership of work; ability to prioritise without close direction and flag problems early • Clear written communication, especially when explaining issues to colleagues • Right to live and work in the UK • Familiarity with HTML or XPath is a plus • Comfortable working closely with Customer Success and Product teams • Experience in a fully remote technical environment is desirable

🏖️ Benefits

• Remote-first flexibility • WFH budget • Learning budget • Supportive team • Possibility of contract extension • Equal opportunities employer

Apply Now

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