Operations Manager – Education, Student Services

🔥 5 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

London School Of Excellence Ltd

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📚 Education

👥 B2C

🏪 Marketplace

Education • B2C • Marketplace

London School Of Excellence Ltd. is an educational consultancy that specializes in assisting international students with the admissions process to universities and schools in countries like the UK, USA, Canada, Australia, and New Zealand. Their services include application review, visa advice, accommodation assistance, and financial information to ensure that students have a smooth transition and experience while studying abroad.

📋 Description

• Manage and monitor day-to-day staff activities, attendance, punctuality and overall performance • Allocate daily and weekly tasks and ensure work is completed on time • Conduct brief team check-ins and review staff weekly reports • Monitor student, agent and university contact and follow-up activity • Oversee student enquiries, application progress, outstanding documents and pending actions • Ensure applications are properly assigned, updated and progressed without unnecessary delay • Monitor university communication, application follow-ups, offers, conditions and outstanding matters • Assign or coordinate important operational emails and internal communication • Support and monitor new university/education partnership activities, including follow-ups and meetings • Ensure staff correctly update the CRM and internal systems • Monitor overdue tasks, inactive cases and unresolved issues • Identify blockers, coordinate with relevant team members and ensure problems are resolved quickly • Act as the main communication point across teams to keep workflows moving smoothly • Maintain visibility of staff workload, task status and operational priorities • Prepare a weekly operations report for senior management • Escalate serious staff, application, university or operational issues when required

🎯 Requirements

• Previous experience in operations, education, student recruitment, admissions, office management or a similar role • Experience managing or supervising a team • Strong organisational and time-management skills • Excellent written and verbal communication skills • Confident communicating professionally with students, staff, universities and external partners • Strong follow-up skills and attention to detail • Ability to manage multiple tasks, priorities and deadlines simultaneously • Comfortable using CRM systems, email, spreadsheets and other digital tools • Ability to identify problems and take ownership of resolving them • Professional and confident telephone manner • Good written and spoken English • Ability to work independently and take responsibility for day-to-day operations

🏖️ Benefits

• Competitive salary, based on experience • Opportunity to take ownership of a growing education operation • Work directly with senior management • Professional development and career progression opportunities • Exposure to university partnerships, student recruitment and education operations • Supportive and collaborative working environment • Opportunity to contribute to improving internal systems and processes