Engineering Operations Specialist – Consumer

🔥 19 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kraken Digital Asset Exchange

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange is a cryptocurrency platform that facilitates the buying and selling of over 200 cryptocurrencies, including Bitcoin, Ethereum, and many others. Founded in 2011, Kraken provides a comprehensive suite of features for both beginner and advanced traders, such as advanced trading interfaces and margin trading. The platform emphasizes industry-leading security, deep liquidity, and 24/7 customer support, making it a trusted choice for users worldwide. Kraken caters to individual investors as well as institutional clients, offering services like OTC trading and custody. The company is committed to transparency with its proof of reserves and mission-driven values. Kraken operates globally, supporting clients in over 190 countries, with a quarterly trading volume exceeding $207 billion. However, users are advised of the high risk of crypto investments and the lack of regulation in some jurisdictions.

📋 Description

• Own processes and tooling that remove friction for engineering teams • Use AI and automation to solve operational problems • Administer Jira and Confluence, including configuration, workflows, permissions, and automations • Own triage and intake so work reaches engineering properly routed and to standard • Maintain healthy roadmaps • Run weekly delivery reporting to leadership • Own engineering metrics data quality, including team definitions, ownership records, and tool configuration • Work with engineers, engineering managers, and teams across the business to identify friction and turn feedback and operational data into scalable solutions

🎯 Requirements

• 3+ years of experience in operations, process, or tooling roles • Major experience shipping something meaningful • Hands-on Jira administration covering boards, workflows, schemas, permissions, and custom fields • Deliberate day-to-day use of AI to solve real problems and build with it • Systematic thinking about interconnected processes and systems and downstream impacts • Ability to scope vague requests from senior stakeholders and decline requests when appropriate • Strong written communication and ability to document processes clearly • Genuine interest in operations, internal tooling, and developer experience • Curiosity and willingness to learn new tools and frameworks • Exposure to engineering metrics, developer productivity data, or DORA metrics • Familiarity with crypto and understanding the space (nice to have) • Experience building Jira automation rules or Rovo agents (nice to have) • SQL and/or TypeScript and scripting languages (nice to have) • Experience building Slack workflows or integrations (nice to have) • Familiarity with Slack, Jira, or GitLab APIs (nice to have) • Exposure to localisation, QA, or compliance processes (nice to have) • Experience working in a remote or distributed team (nice to have)

🏖️ Benefits

• Applications accepted on an ongoing basis unless a specific deadline is stated • Qualified applicants with criminal histories are considered consistent with the San Francisco Fair Chance Ordinance • Equal opportunity employment • Job-related skills or work-style assessments are applied consistently and are not the sole basis for employment decisions • Kraken product dogfooding is required for everyone once they join Kraken