Account Manager

October 24

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M3 USA

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Healthcare Insurance • Pharmaceuticals • Recruitment

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

201 - 500 employees

Founded 2000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🎯 Recruiter

📋 Description

• Engaging the client, bid effectively, and efficiently to win RFPs in the traditional market research space • Supporting existing accounts as well as earning new business • Deepening existing client relationships to generate incremental business • Providing excellent customer services to prospects throughout the sales process • Owning bidding process for projects including full understanding of project costs and feasibility • Supporting the maintenance of existing business by managing contracts and up-sell/cross-sell opportunities • Actively networking within existing client contacts for any new business/prospects • Organising client and internal kick off calls, developing insightful proposals and delivering strategic sales communications • Consulting with clients on sample design and business issues • Providing superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients • Managing bid requests, ensuring proper and timely delivery; understanding project costs and feasibility • Collaborating with partners and vendors to ensure seamless project execution • Acting as the liaison between Sales and Project Managers on all projects

🎯 Requirements

• Experience in a healthcare agency delivering multi-channel communication solutions • Experience in Healthcare (POM & consumer) essential • A creative and analytical mind, with a proven ability to interpret large amounts of information • Proactive and highly organised, with excellent project management skills and a proven ability to multi-task • Excellent interpersonal, verbal and written communication skills • Experience with pharma approval software systems desired • Ability to work both on own initiative and as part of a team • High level customer relationship management skills with a proven ability to develop and maintain customer relationships • Media scheduling experience would be of benefit • Veeva PromoMats

🏖️ Benefits

• 25 days annual leave • Participation in a company bonus scheme linked to personal and company performance • Group Life Cover 4x salary • Pension 4%/4% employee/employer contributions • Vitality medical after probation • Staff discount scheme • Discounted gym membership