Associate Director, Qualitative Research

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M3 USA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🎯 Recruiter

Healthcare Insurance • Pharmaceuticals • Recruitment

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

📋 Description

• Manage, mentor, appraise and develop team members, monitoring team KPI’s and workload distribution. • Responsible for providing guidance and mentoring members of the operations team. • Manage project escalations to ensure the project is completed on time and within budget. • Partner with internal stakeholders to address issues and improve performance on research projects. • Overseeing the billing process of the team, ensuring projects end with expected profitability. • Support the development and implementation of best practices and policies for client service.

🎯 Requirements

• Bachelor’s degree or equivalent work experience preferred. • Minimum 5+ years of experience in Qualitative Market Research • 3+ years of project management experience • 2+ years experience in healthcare focused Market Research required. • Minimum of 1 year of experience managing employees preferred. • Experience with complex market research projects which could include programming, intricate sampling, international, translations, patients, or patient referrals (preferred). • Strong Microsoft Office skills including Excel, Outlook, PowerPoint and Word.

🏖️ Benefits

• Flexible working arrangements