Technical Solutions Consultant

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 17%

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Logo of Mackin Talent

Mackin Talent

51 - 200 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Mackin Talent is an international recruitment and staffing firm that specializes in placing world-class STEM talent across the globe. The company provides a range of services including managed staffing (SOW & RPO), virtual bench and remote workers, direct-hire executive search, workforce planning, talent retention, and learning and development. Mackin works with companies of all sizes—from global tech firms to startups—delivering customized, relationship-focused solutions for contingent and permanent hiring needs.

📋 Description

• Build technical expertise in the client’s various advertising products, including Signals, Measurement, and Delivery, and provide consultative guidance to clients and internal sales teams on best practices. • Troubleshoot and resolve technical issues stemming from clients’ usage of advertising solutions. • Escalate potential bugs to product and engineering teams and drive resolution. • Facilitate a high-end customer experience related to advertising bug support and ensure all support SLAs are met. • Identify opportunities to optimize and automate workflows and support processes. • Act as a technical point of contact for clients and internal stakeholders. • Help businesses through scaled service delivery and operations.

🎯 Requirements

• 3 Years+ in the Digital Advertising and/or Technology industries. • Experience with troubleshooting and ticket escalation. • Experience translating technical concepts and solutions to non-technical audiences. • Experience of using advertising technologies such as pixels, ad servers, auctions and delivery. • Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, HTTP. • Experience working with SQL and RESTful APIs.

🏖️ Benefits

• Competitive salary • Healthcare contribution and inclusion in company pension scheme • Work laptop and phone • 25 days annual leave (pro-rata) plus paid bank holidays • Expanding workforce with potential for career progression for top performers

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