Retention Sales Director

🕒 Yesterday

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $128.6k - $222.8k / year

⏰ Full Time

🔴 Lead

🤑 Sales

🦅 H1B Visa Sponsor

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Own and execute the retention strategy for Mid-Large Corporate and Taft-Hartley clients • Identify, quantify, and manage retention risk through a forward-looking pipeline of at-risk and due diligence relationships • Develop and execute sponsor-level action plans with Relationship Management • Lead due diligence events, including RFI/RFP strategy, response execution, finalist presentations, and contract negotiations • Design and implement loyalty and engagement programs • Protect assets, strengthen client relationships, uncover growth opportunities, and reduce systemic retention risk • Deliver renewal strategies, achieve asset retention and revenue goals, and serve as an executive-level advisor

🎯 Requirements

• Bachelor’s degree • 10+ years of experience in the retirement plan industry, including Defined Contribution, Defined Benefit, and Non-Qualified plans • Demonstrated success in retention, sales, or relationship management within the Mid-Large retirement market • Ability to lead complex, multi-stakeholder negotiations and renewal cycles • Strong analytical and strategic decision-making capabilities, including pricing and competitive positioning • Active and maintained Life Insurance and Series 6 or equivalent licenses • Ability to travel up to 40% • Deep knowledge of ERISA regulations and plan design across DC, DB, and non-qualified plans • Strong financial acumen applied to pricing strategy and value-based decision making • Executive-level presentation, storytelling, and consultative selling capabilities • Ability to influence advisors, consultants, plan sponsors, and internal stakeholders • Experience driving cross-functional collaboration in complex, fast-paced environments

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension/401(k) savings plans • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Up to 11 paid holidays per year • 3 personal days per year • 150 hours of vacation per year • 40 hours of sick time per year (or more where required by law) • Statutory leaves of absence • Flexible environment • Opportunities to learn and grow your career • Well-being and inclusion support