Front Office IT Support Engineer – Trading, Electronic Trading Systems

Job not on LinkedIn

🕒 January 12

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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MARGO

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🤖 Artificial Intelligence

💳 Fintech

Artificial Intelligence • Fintech • Digital Transformation

MARGO is a digital consulting firm specializing in high-complexity IT missions across various sectors. As data, AI, and digital experts, MARGO partners with ambitious clients to drive progress through digital transformation. With a focus on industries such as finance, insurance, energy, and technology, MARGO provides expertise in artificial intelligence, cloud transformation, data architecture, and software engineering.

📋 Description

• Provide Front Office IT support for live trading environments • Ensure trading systems are available, stable and performant during market hours • Monitor real-time trading activity and system behaviour • Investigate and resolve production incidents • Participate in incident, problem and change management processes • Manage real-time trading and market data configurations • Tune market data and market access parameters • Support electronic execution and matching workflows • Contribute to performance optimisation of trading platforms • Assist with deployment of new versions, releases and features • Contribute to Front Office IT and trading technology projects • Support testing, releases and change implementations • Report, track and follow up on bugs and production issues • Work closely with development and infrastructure teams to improve platform reliability

🎯 Requirements

• Experience in IT support or trading support environments • Working knowledge of Linux / UNIX systems • Basic to intermediate SQL skills for production investigations • Strong interest in Front Office and trading systems • Ability to work in real-time, production-critical environments • Strong analytical and problem-solving skills • Excellent verbal and written communication • Ability to work both independently and as part of a team • Prior Front Office or trading support experience • Knowledge of financial markets and trading concepts • Exposure to scripting or development activities • Willingness to evolve towards more technical or development-oriented roles

🏖️ Benefits

• Access to demanding Front Office trading environments • Exposure to live trading systems and business users • Progressive technical and functional development paths • Human-sized consultancy with close support and tailored training • Long-term career opportunities across support, engineering and development