Sales Operations Analyst

Job not on LinkedIn

September 10

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+5 more states

🌵 Arizona – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🌲 Oregon – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Megaport

WebsiteLinkedInAll Job Openings

Networking • Cloud Computing • Telecommunications

Megaport is a leading provider of global private connectivity solutions that enable simplified network interconnection. The company offers a platform for deploying secure, scalable, and agile networks that interconnect data centers, clouds, and virtual points of presence. Megaport's services allow users to create secure and dynamic network connections on-demand, without hardware or long-term contracts, offering flexibility and speed to businesses. By partnering with global service providers, data center operators, and systems integrators, Megaport ensures robust and widespread network access across 930+ locations in 25 countries. Its smart software tools and APIs allow for easy network management, making it a trusted choice for cloud networking and hybrid cloud solutions.

201 - 500 employees

Founded 2013

📡 Telecommunications

📋 Description

• Work closely with the Chief of Strategy, Senior Director of Global Sales Operations, sales leadership teams, and other business functions to support Sales Operations • Daily operations of order management and processing information requests from Sales and other departments • Ensure the quality of data in CRM and other systems and enhance CRM hygiene through best practices and documentation • Conduct analyses and offer strategic insights to Sales teams to manage customer pricing scenarios • Evaluate and propose enhancements for custom pricing scenarios by updating record visibility across the ordering lifecycle • Lead data-driven projects that improve the efficiency of customer-facing purchase processes • Coordinate inter-departmental tasks and serve as primary liaison between Sales Operations and other departments • Collaborate with Customer Success as the main point of contact within Sales Operations for oversight of service orders and maintenance of Manual Service Order records • Oversee execution of the Manual Order Process lifecycle, including documentation to facilitate adaptability • Maintain the Manual Service Order repository to ensure data integrity and visibility and provide weekly order-related reporting • Provide periodical support and backup of administrative activities within Sales Operations and Systems • Investigate system and data issues and quickly act on solutions; maintain in-depth knowledge of products, solutions, and operational systems

🎯 Requirements

• 3+ years of experience in sales operations, business operations, or a related role • Background in as-a-service business, networking or cloud computing business preferred • Superior attention to detail under tight deadlines • Critical-thinker; the ability to analyze complex problems, develop innovative strategies, and execute • Exceptional communication skills; ability to present complex concepts in a clear and concise manner • Ability to work cross-functionally and build relationships at all levels of the organization • Excellent time management, organizational, and communication skills • Proven ability to be flexible and adaptable in a fast-paced, dynamic environment • Comfort working with multiple teams and colleagues from various management levels • Experience with Salesforce, Administrator certification a plus

🏖️ Benefits

• Flexible working environment – a remote-first culture with coworking options available • Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program • Health and wellness support – through a wellness allowance and employee wellbeing initiatives • Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave • Creative, modern workspaces – designed to inspire when you're not working remotely • Motivated, inclusive team – work alongside industry experts and fresh talent • Recognition programs – celebrate achievements with our Legend and Kudos awards • For U.S. employees – access to medical, dental, and vision insurance, plus a 401(k) plan