Strategic Operations Lead – Credit and Lending

🕒 May 29

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🌲 Oregon – Remote

💵 $163k - $203.8k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Mercury

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

💳 Fintech

💸 Finance

☁️ SaaS

Fintech • Finance • SaaS

Mercury is a financial technology company that provides online business banking services, although it is not a bank itself. It partners with FDIC-insured banks like Choice Financial Group, Column N. A. , and Evolve Bank & Trust to offer banking services. Mercury aims to simplify financial operations for startups and businesses by offering a range of services including checking and savings accounts, treasury management, corporate cards, expense management, invoicing, and accounting automations. The platform is designed to streamline various banking tasks and enhance financial workflows with features like fraud monitoring and account security. It also offers investment opportunities through its Mercury Treasury product and startup support through its Mercury Raise platform.

📋 Description

• Own the integrated program plan across all active credit and lending workstreams. • Proactively manage sequencing, resourcing tradeoffs, and escalations. • Ensure Compliance, Treasury, and Operations readiness lands alongside product and regulatory milestones. • Drive incident learnings back into design, test coverage, and runbooks so each issue improves the underlying system. • Keep a single source of truth for status, decisions, risks, and owners. • Facilitate structured decision-making by surfacing options and tradeoffs to leaders. • Build and improve the operating systems that drive credit and lending product decisions. • Produce concise, predictable updates calibrated to the audience. • Synthesize complex cross-functional information into recommendations that help executives decide and move. • Produce documentation of program objectives, architecture decisions, and operational impacts that onboards new team members. • Identify inefficiencies and eliminate them through automation, AI tooling, or process redesign.

🎯 Requirements

• 10+ years of program management or technical program management in a high-growth or regulated environment. • Direct experience in financial services, fintech, or credit infrastructure. • Compliance, audit, reporting and risk management obligations are familiar territory. • Track record of operating at the department or business level, owning programs with multiple concurrent workstreams and cross-functional accountability. • Proven ability to communicate with and influence executive stakeholders, in writing and in high-stakes meetings, without a senior manager to translate. • Bonus: Familiarity with the lending tooling ecosystem such as loan origination, credit risk management and lending management systems.

🏖️ Benefits

• base salary • equity (stock options/RSUs)