Competency Centre Manager – Cloud

🕒 April 22

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Methods

WebsiteLinkedIn

201 - 500 employees

Methods is the leading digital transformation partner for the UK public sector. We care deeply about making our public services better and have been doing this for 28 years.

📋 Description

• Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a pivotal leadership role in developing, deploying, and supporting consulting talent across Methods’ IT Enterprise Services. • Ensure the team comprises the best talent, at the right time, in the right place, and at the right cost, while maintaining high utilisation and fostering a culture of continuous improvement. • Collaborate closely with Project Delivery, Sales, and Operations to drive recruitment, resource planning, skills development, and capability growth. • Accountability for delivering team plans, including headcount, budget, and performance objectives, while actively managing professional development of consultants. • Develop and execute a competency development strategy aligned with business goals and market demands. • Identify skills gaps and emerging trends to ensure the team is future ready. • Lead the annual team development plan, including training, upskilling, and reskilling initiatives. • Collaborate with sales and delivery teams to align competency development with business opportunities. • Build a recruitment strategy in close collaboration with sales and delivery to support growth of the company. • Execute the recruitment plan for the team, leading interviews and consultant assessments. • Build and maintain a steady pipeline of consultants to proactively recruit top talent in advance to meet future business needs. • Monitor and optimise team utilisation, balancing bench strength with project demands. • Support professional growth through coaching, feedback, and career development plans. • Identify and address training needs to enhance team performance. • Maintain an up-to-date skills matrix for visibility into team capabilities. • Work with finance and operations to align budgeting and workforce planning. • Support the development and promotion of service offerings based on team capabilities. • Act as an escalation point for consultant assignments and professional/personal issues. • Foster a collaborative, inclusive culture with a focus on knowledge sharing and mentoring. • Ensure compliance with HR policies and guidelines. • Promote wellbeing and support absence management. Monitor consultant performance and satisfaction to drive continuous improvement. • Promote diversity and inclusion.

🎯 Requirements

• Minimum of five years’ experience in a leadership, team management, or capability management role, preferably within consulting or the public sector. • Strong experience in resource and team management, workforce planning, and bench utilisation management. • Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. • Track record of managing team budgets, headcount planning, and performance targets. • Ability to influence, negotiate, and build trusted relationships across the organisation. • Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. • Ability to deliver accurate, timely reporting across multiple stakeholders

🏖️ Benefits

• Autonomy to develop and grow your skills and experience • Being part of exciting project work that is making a difference in society • Strong, inspiring and thought-provoking leadership • A supportive and collaborative environment. • Wellness 24/7 Confidential employee assistance programme. • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. • Time off 25 days a year. • Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. • Life Assurance of 4 times base salary. • Private Medical Insurance which is non-contributory (spouse and dependants included). • Worldwide Travel Insurance which is non-contributory (spouse and dependant included).

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