Fixed Costs Team Leader

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £36k - £50k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Minster Law

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

🛡️ Insurance

💼 Consulting

📣 Marketing

Insurance • Consulting • Marketing

<Minster Law> is a UK-based law firm focused on personal injury and claims work, operating large in-house legal teams and supporting functions across IT, HR, Marketing, Finance and Compliance. The company emphasizes a non-traditional, customer- and employee-focused culture with flexible working, extensive employee benefits, development and diversity programs, and multiple office and remote working options. Minster Law advertises roles in serious injury, claims handling, and support functions, indicating it primarily serves consumers seeking legal representation and compensation.

📋 Description

• Provide supervision, technical guidance and overall leadership to a team working in a fixed-costs environment • Provide end-to-end technical support and coaching on predominantly RTA caseloads valued from £5k to £100k • Act as a technical referral point for litigated and non-litigated cases • Govern case milestones to ensure they are achieved accurately and on time • Identify and implement litigation tactics to improve customer outcomes and maximise income generation • Identify complex cases for progression to the Multi Track Team • Optimise supervision and ensure consistent standards, processes and working practices • Conduct file reviews and other technical supervision under internal management controls • Track and report team progress through governance controls and measurements • Provide coaching and feedback and create and maintain support plans • Lead and develop newly tenured colleagues and experienced senior file handlers • Contribute to continuous improvement, staff engagement and the operational plan • Provide technical support to fee-earners regarding the Minster Law cost process • Identify process issues, training needs and skills gaps, and coordinate training with Learning and Development • Support team and fee-earner development and embed business change • Handle case matters where appropriate in accordance with team KPIs • Review performance against agreed KPIs and objectives with the line manager

🎯 Requirements

• Qualified Solicitor or Fellow of CILEx with Higher Practice Rights • Proven track record of settling claims valued between £5k - £50k • Sound knowledge of RTA • Experience of managing HR and People processes against policy • Experience managing performance and productivity, ideally in a professional services environment • IT skills including Microsoft Word, Microsoft Teams, PowerPoint and Excel • Experience conducting 1-2-1s, personal development plans and performance reviews • Experienced in the use and interpretation of MI and data • Willing to explore new technologies to support business development and able to support teams through change • Experienced people leader able to create a high-performing, motivated and engaged team • Credibility to operate and influence with stakeholders at all levels • Ability to lead with integrity and respect colleague opinions • Ability to motivate a team, build trust and confidence, and demonstrate emotional intelligence • Ability to work collaboratively across functions and operate in a fast-moving environment • Good written and verbal interpersonal/communication skills • Ability to set clear expectations and measure performance • Ability to follow company processes/guidelines and make appropriate decisions • Ability to act as a cultural ambassador and support organizational change

🏖️ Benefits

• Opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience, and develop a career within Minster Law • Equal opportunity and disability confident employer • Remote working / fully remote