Sales Development Representative

🕒 May 21

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ModMed

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

ModMed is a healthcare technology company that provides specialty-specific electronic health record (EHR) software, practice management, revenue cycle management, analytics, and patient communication tools for medical practices. Their platform integrates AI-powered features—like ModMed Scribe—for clinical documentation, workflow automation, billing assistance, and patient engagement to help specialty physicians streamline operations and improve efficiency. ModMed focuses on serving specialty practices (dermatology, ophthalmology, gastroenterology, orthopedics, OBGYN, etc. ) with onboarding, support, and integrations (FHIR API, telehealth, payment processing).

📋 Description

• Sales Development Representatives are crucial in generating new business for the company by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels. • Their primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns. • They develop relationships with prospects and act as the initial point of contact, working towards scheduling demonstrations for their assigned Regional Sales Managers (RSMs). • Conduct outbound cold calls, develop email campaigns, and use other social mediums, such as LinkedIn, to educate and demonstrate the value of our solutions to prospects. • Research target leads and personas and create an analysis of the prospect before handing them off to a Regional Sales Manager(s) or Account Executives. • Refine your sales skills, and quickly learn about the healthcare industry and our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions. • Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects. • Maintain detailed and updated documentation and lead management activity using Salesforce.com, SalesLoft/Outreach, and other tools. • Consistently achieve qualified opportunity quotas to ensure territory revenue objectives.

🎯 Requirements

• Bachelor's degree in communications, pre-med, business, marketing, or related degree preferred • 1-2 years of previous professional experience in sales, marketing, communication, or related professions is highly preferred • Experience using the following tools is a plus: CRM, EHR, Salesforce, SalesLoft, Outreach, Zoom Info, G-Suite/Mac • A strong interest in healthcare and developing a career in sales • Polished and engaging communication skills, both written and verbal • Strong problem-solving skills with the ability to overcome objections and think on your feet • Strong planning and organizational skills • Flexible and adaptable with an ability to receive and learn from feedback • Exhibits grit: stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment • Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research • Collaborative and team-oriented

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. • Generous Paid Time Off and Paid Parental Leave programs • Company paid Life and Disability benefits • Flexible Spending Account and Employee Assistance Programs • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning • Global presence and in-person collaboration opportunities; dog-friendly HQ (US) • Hybrid office-based roles and remote availability for some roles • Weekly catered breakfast and lunch • treadmill workstations, Zen, and wellness rooms within our BRIC headquarters