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Partner Strategy and Delivery Manager

🔥 57 minutes ago

🇬🇧 United Kingdom – Remote

💵 £51.2k - £64.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Monzo Bank's careers page, not through a job board

First seen by Remote Rocketship 57 minutes ago

Still open on Monzo Bank's site. Checked 30 minutes ago.

Logo of Monzo Bank

Monzo Bank

1001 - 5000 employees

Founded 2015

🏦 Banking

💳 Fintech

👥 B2C

Banking • Fintech • B2C

Monzo Bank is a digital bank based in the UK, known for its innovative app offering a wide range of personal banking services. It provides features such as fee-free spending abroad, automatic bill sorting, early salary payments, and round-up savings. Monzo offers various account types, including joint accounts, under 16s accounts, and savings pots with competitive interest rates. Customers can manage savings, investments, and pensions directly through the app, along with credit and loan options. Monzo emphasizes strong security features and customer support, making banking easy and accessible for its users.

📋 Description

• Translate strategic objectives into actionable delivery roadmaps defining scope, workstreams, sequencing, success metrics and analytical inputs • Establish end-to-end plans, milestones and governance models • Design implementation, stabilisation and handover strategies and transition work into business-as-usual operations • Structure ambiguous problems and perform root-cause analysis using operational data, partner insights and team findings • Evaluate processes, services and locations to develop evidence-based solutions and articulate trade-offs and impacts • Own business cases detailing customer value, costs, benefits, dependencies, risks and counterfactual impacts • Partner with Product and Technology leads on system and process optimisation • Prepare programme proposals, decision papers and leadership presentations • Lead complex programmes from kickoff through realised outcomes across Global Ops, GCOO and partner organisations • Direct partner working sessions and maintain hands-on involvement in critical-path tasks • Track governance, risk, regulatory and resilience standards, performance and benefit realisation • Oversee implementation, stabilisation, BAU handover and post-implementation reviews • Coach junior colleagues and contribute to pillar-wide governance, business case and benefit-tracking frameworks • Lead ad-hoc cross-functional initiatives and travel periodically across UK and international locations

🎯 Requirements

• Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners • Essential experience working with outsourced operations, suppliers or third party partners • Ability to travel within the UK and internationally when required • Ability to turn strategic priorities or ambiguous problems into clear programme approaches and delivery routes • Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk management, dependency management, success measures and handover • Experience setting programme outcomes, measures and expected benefits and monitoring delivery against them • Strong analytical and problem-solving skills • Experience developing or owning business cases, proposals and decision materials • Sound commercial and operational judgement • Ability to influence leaders, operational teams and external partners across organisational boundaries • Strong stakeholder leadership skills • Confidence leading partner conversations and challenging missed commitments or weak outcomes • Excellent written and verbal communication skills • Ability to coordinate and challenge others while coaching less experienced colleagues • Strong organisation and prioritisation skills • Experience working in a regulated or customer-sensitive environment • Experience within financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology-enabled operational change would be particularly valuable

🏖️ Benefits

• Incentive awards • Benefits package • MacBook provided to all employees • Extra support for fully remote workers’ work-from-home setup • Distributed working within the UK • Home working setup support

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