Funding Specialist Lead

🕒 October 8

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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National Seating & Mobility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1992

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

National Seating & Mobility is a provider of mobility and accessibility solutions that offers customized power and manual wheelchairs, seating and positioning systems, stair and vehicle lifts, ramps, home modifications, service and repair, and home medical supplies. The company operates local locations and a support network delivering evaluations, preventive maintenance, financing, and personalized care to help people with disabilities live more independently.

📋 Description

• Coordinate with the Division Funding Director, Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Supplier, and office support personnel • Review orders thoroughly for accuracy and educate Funding Specialists when errors are identified • Develop and maintain knowledge of durable medical equipment, company policies, procedures, and insurance guidelines • Ensure compliance with company policies and procedures • Manage transaction cycle time from Coding and Pricing Complete to Documentation Complete • Support Funding Specialists during PTO, leave, open positions, and other identified needs • Communicate with referral sources, physicians, therapists, RTSs, and clients to secure required documentation • Request, gather, review, and verify funding package documentation and insurance coverage • Communicate benefits, coverage information, financial responsibility, and hardship-process guidance to clients • Manage funding-related relationships and communications with internal and external customers • Follow document-collection escalation policies and coordinate required funding actions • Investigate payer documentation requirements and resolve funding-process issues • Complete additional funding tasks including Coding and Pricing, submissions, authorization collection, PPQA, and delivery verifications • Provide direction, instructions, and guidance to staff • Document best practices, identify training and improvement opportunities, and address UPD discrepancies or updates • Facilitate problem solving and collaboration • Motivate team members and recognize accomplishments • Assist with customer complaints, billing concerns, and payer correspondence • Support performance monitoring and evaluation processes • Communicate team status, task accomplishment, and direction to management • Perform routine audits to identify coaching opportunities and ensure high staff performance • Occasionally assist with new business acquisitions and branches with temporary processing needs • Perform other related duties and special assignments as requested

🎯 Requirements

• Minimum of 3 years of experience related to Durable Medical Equipment and/or Complex Rehab Technology required • Preferred experience in all aspects of a Funding Specialist’s position, including processing Repairs and Non-Repairs • Extensive knowledge of the process and insurance guidelines to secure funding for Durable Medical Equipment and/or Complex Rehab Technology • Comprehensive knowledge of insurance verification for DME • Experience with applications such as Mobility Advisor or data management systems required • Excellent people skills, communication, and interpersonal skills • Strong leadership skills • Strong team player • Strong organizational skills and attention to detail • Customer service driven • Excellent computer and technology skills • Knowledge of Microsoft Office applications, Outlook, and PowerPoint • Experience with Excel, including spreadsheets and formulas, and Outlook email required • Ability to manage and develop others remotely • Ability to read, analyze, and interpret general business reports, technical procedures, work instructions, and governmental regulations • Ability to write reports, business correspondence, and develop training materials • Ability to effectively present information and respond to questions from a variety of staff • Basic understanding of and willingness to learn and adopt professional and industry standards • Must adhere to work-from-home policy and requirements

🏖️ Benefits

• Paid Time Off • Company paid holidays • Health, Dental, Vision, & Life Insurance • 401k Company Match • Tuition Reimbursement and Education Assistance • Work from home environment

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