Customer Due Diligence Analyst – Onboarding

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NatWest Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

NatWest Group is a leading banking and financial services organization based in the United Kingdom. The company is committed to supporting its customers and communities, focusing on building strong relationships and delivering a range of financial products and services including commercial banking, wealth management, and risk management. With a global presence across multiple continents, NatWest Group also emphasizes the importance of its employees, providing opportunities for professional development and a supportive work environment.

📋 Description

• Conduct robust reviews of new Mettle account applications • Make fair and proportionate decline decisions where required • Identify and mitigate economic crime risks and escalate effectively • Operate within NatWest Group policies and NatWest Boxed processes • Enhance processes for greater effectiveness and efficiency • Review KYC/KYB check reports and application data to prevent application fraud • Assess the nature and purpose of customer accounts • Review name-screening hits for PEPs, sanctions, and adverse press • Escalate true matches or make well-rationalised discounting decisions • Investigate application fraud and other economic crime alerts using internal and external databases, including UID and Cifas • Contact customers and manage chats within SLAs • Communicate clearly and concisely using Mettle's supportive tone of voice

🎯 Requirements

• Previous experience in customer due diligence, economic crime prevention, or similar fields (e.g. AML, PEPs/Sanctions, KYC/KYB) • CDD or Financial Crime knowledge • Strong communication skills and focus on positive customer outcomes • Curious and analytical mind with ability to apply a risk-based approach to high volumes of work • Ability to thrive in a fast-paced environment and handle multiple priorities • Excellent written and verbal communication skills • Strong command of English • Sharp critical thinking • Sound decision-making • Exceptional time management • Meticulous attention to detail • Proactive, self-starting approach • Accurate work and record-keeping

🏖️ Benefits

• Supportive team environment • Career development investment • Recognised qualifications can be achieved with employer support after joining • Remote-first working