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Compliance Officer

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 10%

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Logo of NEC Software Solutions

NEC Software Solutions

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Interact with hospitals within the assigned remit, providing guidance, training, and support • Monitor hospital compliance against customer targets and identify improvement opportunities • Provide best-practice recommendations and create escalation paths • Take ownership of allocated hospital units for functions associated with NEC Registry contracts • Analyse unit performance statistics using centralised data tools • Target poor-performing units and manage improvement and escalation plans • Provide detailed, accurate, and timely progress reports internally and to clients • Support units through the data-entry training process • Develop deep knowledge of Registry data and applications and teach the user community • Present information about NEC Registry applications, data calculation, interpretation, and presentation to stakeholders • Liaise between hospitals and the NEC Data Quality team • Manage and resolve hospital queries using the NEC incident-management system • Identify frequently asked questions and document them in the shared repository • Attend regional and national events representing NEC and customer services • Participate in user-acceptance testing of Registry output services, including systems and reports • Maintain and update the hospital contacts database • Maintain current knowledge of relevant procedures and policies

🎯 Requirements

• Proficient in Microsoft Office, especially Word, Excel, and PowerPoint • Ability to self-motivate • Ability to work as part of a team and independently • Excellent communication skills • Good problem-solving and issue-investigation skills • Ability to work under pressure • Ability to manage and prioritise workload effectively • Ability to work flexibly when required • Attention to detail • Ability to deliver presentations to a wide range of audiences • Full UK Driving Licence and car • Pre-existing right to work and travel within the UK • Satisfactory vetting and reference checks required • DBS check may be required depending on the role • Knowledge of GDPR/data protection rules is desirable • Experience within the healthcare industry is desirable • Experience in a compliance-related role excluding finance/insurance is desirable • Ability to analyse statistics and make informed decisions based on available data is desirable

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees, with the option to add family members at an additional cost • 25 days paid holiday with the option to buy/sell • 4 x basic salary life assurance cover funded by NEC, with the option to increase cover at an additional cost • Group Pension Plan with employer contributions up to a maximum of 8.5% • Flexible benefits to suit individual needs • Full training provided

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