
5001 - 10000 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.
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5001 - 10000 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.
• Interact with hospitals within the assigned remit, providing guidance, training and support • Monitor hospital compliance against customer targets and identify ways to improve performance • Provide best practice recommendations and create escalation paths to facilitate improvement • Take ownership of allocated hospital units regarding functions associated with NEC Registry contracts • Analyse unit performance statistics using centralised data tools • Target poor-performing units and manage them through improvement and escalation plans • Provide detailed, accurate and timely progress reporting internally and to clients • Support units through the data-entry training process • Develop deep knowledge of Registry data and applications and teach the user community • Deliver presentations to stakeholders about NEC Registry applications, data calculation, interpretation and presentation • Liaise between hospitals and the NEC Data Quality team • Manage and resolve hospital queries using the NEC incident management system • Identify frequently asked questions and document them in the shared repository • Attend regional and national events representing NEC and customer services • Participate in user acceptance testing of registry output services, including systems and reports • Maintain and update the contacts database with hospital staff changes • Maintain up-to-date knowledge of relevant procedures and policies
• Proficient in Microsoft office – especially word/excel/powerpoint • Ability to self-motivate • Ability to work as part of team and on your own • Excellent communication skills • Good problem solving/issue investigation skills • Ability to work under pressure • Ability to manage and prioritise workload effectively • To be able to work flexibly when required • Attention to detail • Ability to deliver presentations to a wide range of audiences • Full UK Driving Licence and Car • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK; documentary evidence will be required • All offers are subject to satisfactory vetting and reference checks • A Disclosure Barring Service (DBS) check may also be required depending on the nature of the role • Knowledge of GDPR/Data protection rules • Experience within the Healthcare industry • Experience of a Compliance related role excluding finance/insurance • Ability to analyse statistics and make informed decisions based on the data available
• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) • 25 days paid holiday with the option to buy/sell • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% • A selection of flexible benefits to suit your individual needs • Full training provided
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🇬🇧 United Kingdom – Remote
💰 Venture Round on 1990-01
⏰ Full Time
🟠 Senior
🔴 Lead
🚔 Compliance
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