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Senior UX Designer

🔥 19 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 10%

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Logo of NEC Software Solutions

NEC Software Solutions

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Lead UX strategy and design direction for a mission-critical control room software programme • Develop and maintain a UX roadmap aligned to user needs, product priorities, technical dependencies and delivery plans • Plan and coordinate design activity across multiple Scrum teams • Anticipate design requirements and identify risks, dependencies and opportunities • Improve design processes, ways of working and team efficiency • Provide leadership, support, critique and mentoring to designers across the programme • Advocate for user-centred design and increase UX maturity through coaching, collaboration and knowledge sharing • Establish standards, principles and design patterns for consistent delivery at scale • Act as an escalation point for design quality, consistency and delivery risks • Design complex user journeys, workflows and interactions, producing wireframes, prototypes and implementation-ready designs • Apply research, accessibility requirements, analytics and delivery constraints to iterate design solutions • Maintain design documentation for collaboration and implementation • Plan, conduct and synthesise user research and usability testing • Translate research findings into design recommendations, product decisions and roadmap priorities • Build relationships with customers, stakeholders and multidisciplinary teams • Facilitate workshops and collaborative design activities • Communicate design rationale, risks, opportunities and trade-offs to technical and non-technical audiences • Champion accessibility, usability and inclusive design • Work with engineers to ensure design intent is delivered effectively • Contribute to design systems and best practices across the organisation

🎯 Requirements

• Significant experience designing complex enterprise, case management, operational or internal digital products, with a portfolio demonstrating measurable outcomes • Experience leading and supporting UX or Product Designers, while coordinating design activity across multiple delivery teams or workstreams • Ability to develop and maintain a UX roadmap, ensuring design activity is planned and prioritised to support product objectives and delivery at pace • Strong hands-on user-centred design experience delivering user journeys, interaction designs, wireframes, prototypes and production-ready designs • Experience using research and evidence to inform design decisions • Strong stakeholder management, workshop facilitation and communication skills • Experience working effectively within multidisciplinary teams and balancing user needs, operational realities, technical feasibility and delivery constraints • Strong understanding of accessibility and inclusive design • Experience designing within regulatory, compliance-driven or policy-driven environments • Experience owning, evolving and applying design systems, including Material UI, reusable components and design patterns • Desirable: experience in public safety, emergency services, policing, fire, ambulance, justice or similarly complex operational environments • Desirable: experience designing products spanning multiple screens, user roles, workflows or interconnected systems • Desirable: experience with Material Design, Human Interface Guidelines or similar design systems • Desirable: experience using AI-powered design, research or prototyping tools • Desirable: experience designing AI-enabled product experiences • Pre-existing right to work and travel within the UK; documentary evidence required • Satisfactory vetting, references and occupational health checks required • A Disclosure and Barring Service (DBS) check may be required depending on the role

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees, with the option to add family members at an additional cost • 25 days paid holiday with the option to buy/sell (FTE) • 4 x basic salary life assurance cover funded by NEC, with the option to increase cover at an additional cost • Group Pension Plan with employer contributions up to a maximum of 8.5% • Flexible benefits to suit individual needs • Free access to LinkedIn Learning with over 15,000 courses

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