
5001 - 10000 employees
đĽ Healthcare
đź Consulting
đŚ Logistics
Healthcare ⢠Consulting ⢠Logistics
NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.
đĽ 19 minutes ago
đŹđ§ United Kingdom â Remote
â° Full Time
đ Senior
đ¨ Product Designer (UI/UX)
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5001 - 10000 employees
đĽ Healthcare
đź Consulting
đŚ Logistics
Healthcare ⢠Consulting ⢠Logistics
NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.
⢠Lead UX strategy and design direction for a mission-critical control room software programme ⢠Develop and maintain a UX roadmap aligned to user needs, product priorities, technical dependencies and delivery plans ⢠Plan and coordinate design activity across multiple Scrum teams ⢠Anticipate design requirements and identify risks, dependencies and opportunities ⢠Improve design processes, ways of working and team efficiency ⢠Provide leadership, support, critique and mentoring to designers across the programme ⢠Advocate for user-centred design and increase UX maturity through coaching, collaboration and knowledge sharing ⢠Establish standards, principles and design patterns for consistent delivery at scale ⢠Act as an escalation point for design quality, consistency and delivery risks ⢠Design complex user journeys, workflows and interactions, producing wireframes, prototypes and implementation-ready designs ⢠Apply research, accessibility requirements, analytics and delivery constraints to iterate design solutions ⢠Maintain design documentation for collaboration and implementation ⢠Plan, conduct and synthesise user research and usability testing ⢠Translate research findings into design recommendations, product decisions and roadmap priorities ⢠Build relationships with customers, stakeholders and multidisciplinary teams ⢠Facilitate workshops and collaborative design activities ⢠Communicate design rationale, risks, opportunities and trade-offs to technical and non-technical audiences ⢠Champion accessibility, usability and inclusive design ⢠Work with engineers to ensure design intent is delivered effectively ⢠Contribute to design systems and best practices across the organisation
⢠Significant experience designing complex enterprise, case management, operational or internal digital products, with a portfolio demonstrating measurable outcomes ⢠Experience leading and supporting UX or Product Designers, while coordinating design activity across multiple delivery teams or workstreams ⢠Ability to develop and maintain a UX roadmap, ensuring design activity is planned and prioritised to support product objectives and delivery at pace ⢠Strong hands-on user-centred design experience delivering user journeys, interaction designs, wireframes, prototypes and production-ready designs ⢠Experience using research and evidence to inform design decisions ⢠Strong stakeholder management, workshop facilitation and communication skills ⢠Experience working effectively within multidisciplinary teams and balancing user needs, operational realities, technical feasibility and delivery constraints ⢠Strong understanding of accessibility and inclusive design ⢠Experience designing within regulatory, compliance-driven or policy-driven environments ⢠Experience owning, evolving and applying design systems, including Material UI, reusable components and design patterns ⢠Desirable: experience in public safety, emergency services, policing, fire, ambulance, justice or similarly complex operational environments ⢠Desirable: experience designing products spanning multiple screens, user roles, workflows or interconnected systems ⢠Desirable: experience with Material Design, Human Interface Guidelines or similar design systems ⢠Desirable: experience using AI-powered design, research or prototyping tools ⢠Desirable: experience designing AI-enabled product experiences ⢠Pre-existing right to work and travel within the UK; documentary evidence required ⢠Satisfactory vetting, references and occupational health checks required ⢠A Disclosure and Barring Service (DBS) check may be required depending on the role
⢠Private Medical Cover funded by NEC for Employees, with the option to add family members at an additional cost ⢠25 days paid holiday with the option to buy/sell (FTE) ⢠4 x basic salary life assurance cover funded by NEC, with the option to increase cover at an additional cost ⢠Group Pension Plan with employer contributions up to a maximum of 8.5% ⢠Flexible benefits to suit individual needs ⢠Free access to LinkedIn Learning with over 15,000 courses
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