Account Executive – FACTS

🕒 3 days ago

🌵 Arizona, California – Remote

🌵 Arizona – Remote 🏄 California – Remote

💵 $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Nelnet

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

📚 Education

💸 Finance

⚡ Energy

Education • Finance • Energy

Nelnet is a diversified services company that provides a wide range of solutions including government services, consumer services, technology services, and federal student loan services. The company specializes in customer-centric services, operational optimization, and support, offering digital accessibility, custom development, data analytics, artificial intelligence, and information security. Nelnet also offers business process outsourcing, contact center and back-office processing, loan servicing, and education services. Furthermore, Nelnet is involved in financial management, payment technology, and renewable energy through tax equity funding and solar installations. Nelnet is committed to enhancing education, government service provision, and energy innovation, promoting community engagement and philanthropic efforts through partnerships.

📋 Description

• Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients • Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs • Meet face to face with each client at least two times per year at school location • Assist in the coordination of sales and product revisions to existing clients • Work closely across FACTS Operations and technical teams to resolve client related problems and issues • Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS • Actively participate in the evaluation of new product client requests • Work closely with technical support to understand the breadth and limitations of the client product solutions • Leverage relationships to expand FACTS solutions utilized by exiting clients • Attend trade shows, conference and other events as needed to support client communication and engagement • Gather competitive information to assist in continually evaluating market position • Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues • Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues

🎯 Requirements

• Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology • 3-5 years of sales and account management experience • Background in Private or public education market is a plus

🏖️ Benefits

• medical • dental • vision • HSA and FSA • generous earned time off • 401K/student loan repayment • life insurance & AD&D insurance • employee assistance program • employee stock purchase program • tuition reimbursement • performance-based incentive pay • short- and long-term disability • robust wellness program