Academic Operations Executive – Maternity Cover

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Neuroendocrine Cancer UK

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2006

🤲 Charity

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Charity • Healthcare Insurance • Pharmaceuticals

Neuroendocrine Cancer UK is a national charity focused on supporting individuals living with neuroendocrine cancer and raising awareness of this uncommon and often misdiagnosed disease. Our mission is to provide information, support, and guidance for patients, their families, and healthcare professionals, while funding vital research to advance the understanding and treatment of neuroendocrine cancer. Neuroendocrine cancer is a type of cancer that begins in the neuroendocrine cells, which are found throughout the body. These cells release hormones that can regulate many body functions, and when they become cancerous, they can grow in almost any organ. At Neuroendocrine Cancer UK, we provide information on the various forms of neuroendocrine cancer, offer practical support for patients and families, and advocate for improved treatments and care pathways. We collaborate with research institutions, healthcare providers, and other cancer charities to ensure neuroendocrine cancer receives the attention it deserves.

📋 Description

• Coordinate and support delivery centres’ use of NCUK systems and processes relating to student registrations, systems access and certification. • Support delivery centres by attending meetings and providing training on systems and processes. • Support the maintenance of relationships with delivery partners to ensure students receive a high-quality and accurate service throughout their academic journey with NCUK. • Coordinate the printing and despatch of transcripts and certificates to delivery partners, and support verification of NCUK alumni academic documents. • Support the production and review of digital training content, centre support documentation and other training materials. • Represent the Academic Operations team in regional meetings, raising issues and providing information or data where required.

🎯 Requirements

• Study to A-Level standard or equivalent • Demonstrated experience of working in a customer-facing environment and providing excellent customer service • Experience of managing records and data accurately • Good working knowledge of Microsoft Excel, PowerPoint and Word • Strong organisational, communication, planning and deadline-management skills • A collaborative, adaptable and resilient working style, with the ability to communicate appropriately across cultures • Fluency in English is essential; fluency in another language would be desirable.

🏖️ Benefits

• 27 days holiday plus bank holidays • Perkbox – monthly points to use towards perks, receive discounts and cashback • Free cash health plan for you and your dependants • Personal development • Attractive pension scheme • Enhanced sick pay • Enhanced pay for maternity, paternity and adoption leave • Employee Assistance Programme – 24-hour support and advice • Remote-first approach – flexibility to work where you’re most productive. • Christmas and Summer social events • Learning Management System • End of year shutdown – discretionary days off between Christmas and New Year