Regional Field Operations Manager

Job not on LinkedIn

🕒 July 8

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 18%

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Logo of Switch2 Energy Limited

Switch2 Energy Limited

51 - 200 employees

⚡ Energy

☁️ SaaS

Energy • SaaS

Switch2 Energy Limited is the UK’s most experienced and capable provider of end-to-end solutions for heat networks. They specialize in metering, billing, and pay-as-you-go energy systems, primarily focusing on community heating. By optimizing energy efficiency and managing renewable energy, Switch2 helps local authorities, housing associations, and private developers to successfully operate and maintain heat networks while minimizing costs for residents.

📋 Description

• Inspire and manage a nationwide team of field engineers, fostering collaboration and high performance • Oversee reactive and planned maintenance for communal heating systems, including HIUs, metering, AMR technologies, and prepayment infrastructure • Ensure resources, training, and equipment are in place to meet and exceed service levels • Provide technical guidance to internal teams and external clients, solving complex challenges with confidence • Conduct audits to uphold quality standards and drive operational efficiency • Lead operational planning, streamline processes, and implement innovative solutions • Monitor adherence to company policies, contractual obligations, and health and safety regulations • Collaborate closely with regional teams, contractors, and scheduling functions to deliver seamless service • Report monthly on KPIs, performance trends, and service initiatives • Contribute to contract delivery and revenue expansion while managing budgets effectively • Oversee risk assessments, method statements, and stock control, ensuring a safe and efficient operation

🎯 Requirements

• Proven leadership experience managing remote engineering teams • Deep technical knowledge of communal heating systems • Familiarity with AMR technologies (Mbus, Radio, DLC) and prepayment systems • Strong analytical and problem-solving skills, including root cause analysis • Ability to thrive in multi-site, multi-client environments • IOSH Health & Safety qualification (or willingness to achieve this upon appointment) • Tech-savvy with digital tools and mobile work technology

🏖️ Benefits

• Professional development opportunities • Flexible working arrangements

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