Forward Deployed AI Engineer

🕒 May 26

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 AI Engineer

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NewRocket

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏢 Enterprise

🔐 Security

Enterprise • Technology • Security

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Deploy and configure agentic AI workflows and AI-powered automations within client ServiceNow environments. • Translate customer business requirements into technical architectures and implementation plans. • Implement and integrate NewRocket Agent Packs and AI solutions into enterprise environments. • Work directly with customers to tailor AI solutions to their operational workflows and business processes. • Build demos, prototypes, and proof-of-concept implementations to validate AI-driven workflows with clients. • Rapidly iterate solutions with customers to refine AI-powered use cases. • Support implementation of AI orchestration, LLM integrations, and agentic decision models. • Develop integrations between ServiceNow, enterprise systems, APIs, and AI services. • Build supporting components such as scripts, microservices, automation logic, and integration services. • Implement integrations with AI platforms, APIs, and enterprise data sources. • Actively contribute to the development and evolution of NewRocket’s AI intellectual property and platforms. • Participate in workshops, discovery sessions, and technical working sessions with customers. • Diagnose and resolve technical issues across AI workflows, integrations, and automation pipelines. • Ensure deployed AI solutions are secure, scalable, and production-ready. • Contribute to internal playbooks, reusable deployment patterns, and product evolution.

🎯 Requirements

• 5–8+ years of experience in software engineering, systems integration, enterprise platforms, or automation systems. • Strong engineering foundation with experience in full-stack development, scripting, or enterprise integrations. • Experience working with AI / LLM technologies or AI-powered applications. • Experience operating in client-facing engineering or consulting roles. • Experience with cloud platforms such as AWS, Azure, or GCP. • Experience with languages such as: • JavaScript / TypeScript • Python • or similar scripting languages. • Strong ability to communicate complex technical concepts to both technical and business stakeholders.

🏖️ Benefits

• We Take Care of Our People • NewRocket is committed to a diverse and inclusive workplace. • We value and celebrate diversity, believing that every employee matters and should be respected and heard. • We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status.