Solutions Architect

🕒 April 30

🇬🇧 United Kingdom – Remote

💵 £70k - £80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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NewStore

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🛒 Retail

☁️ SaaS

🤝 B2B

💰 $45M Series B - NewStore on 2021-07

Retail • SaaS • B2B

NewStore is a SaaS omnichannel retail platform that provides mobile-first point-of-sale, order management, inventory, fulfillment, clienteling, mobile checkout and developer APIs to help retail brands deliver seamless in-store and online shopping experiences. It enables retailers to run store operations from a unified cloud platform, launch quickly with modular capabilities, and scale omnichannel services like BOPIS, endless aisle, and contactless mobile payments to improve conversion and fulfillment.

📋 Description

• Partner with customers to understand business objectives and technical constraints, translating them into well-architected NewStore solutions • Lead technical discovery and solution design across NewStore, existing client systems, and third-party integrations with a focus on scalability, performance, and operational excellence • Serve as a subject matter expert and technical advisor, guiding customers and solution partners toward sound architectural decisions • Architect complex omnichannel solutions spanning ecommerce, OMS, POS/(m)POS, CRM, ERP, and fulfillment systems • Collaborate closely with NewStore Product Management and Engineering to align customer needs with platform capabilities and roadmap considerations • Influence and guide customer technical teams and delivery partners through clear recommendations, documentation, and hands-on leadership when required • Own the technical quality of implementations from kickoff through delivery, ensuring solutions meet agreed business objectives, timelines, and architectural standards • Anticipate and proactively address risks related to scalability, regionalization, performance, and long-term maintainability • Support successful customer outcomes by balancing near-term delivery needs with long-term platform sustainability

🎯 Requirements

• 3+ years of relevant experience across several of the following domains: eCommerce, OMS, in-store retail, and (m)POS systems • CRM, ERP, and fulfillment integrations • Strong technical foundation across client- and server-side technologies, including RESTful APIs, web technologies, and mobile applications (JavaScript a plus) • Proven experience delivering complex, customer-facing projects on time, in scope, and aligned to business objectives • Comfortable operating as a consultative, customer-facing architect who enjoys partnering closely with clients and third-party delivery teams • Strong written and verbal communication skills in English, additional languages nice to have • Ability to influence technical and non-technical stakeholders through clarity, credibility, and pragmatism • Strategic mindset with the ability to anticipate challenges tied to scale, performance, and international deployment considerations • Highly adaptable, composed, and confident in fast-moving and ambiguous environments • University degree in a technical field such as Engineering or Computer Science preferred • Willingness to travel <10%

🏖️ Benefits

• Generous PTO and R&R: We prioritize your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax. • Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge. • Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximizes your productivity. • Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life. • Financial Rewards: As part of our team, you'll have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance.