Account Executive

September 2

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NICE

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SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• Work strategically to win new business across the Southern Africa region • Exceed revenue quotas through generation of new logo sales across NICE's CX, CCaaS, AI & Digital products • Understand customers' needs and articulate innovative digital solutions and tailored use cases • Define strategies aligned to customers' strategic objectives • Regularly close deals and build pipeline within or exceeding goals • Assist and support sales partners in sales calls and closing efforts • Maintain product knowledge through continuous sales training • Attend industry events • Build and maintain relationships with potential and current customers and sales partners • Maintain familiarity with CCaaS, Digital & AI competitors and their strengths/weaknesses • Act as a trusted advisor engaging customers in business, strategy and ROI-based discussions

🎯 Requirements

• Knowledge of the SA CX Market • Consultative sales approach; identify customer problems and position digital solutions • Proven track record selling software and winning new business at Enterprise level (>500 Seats) • Hunter mentality; manage full sales cycle from prospecting to close • Deep understanding of the CCaaS market; experience in enterprise software or SI organisations • Motivated to exceed quota and pursue sales rewards • Ability to work independently in a home office with a proactive 'can-do' attitude

🏖️ Benefits

• Competitive compensation package • Private healthcare • Life assurance • Generous pension contribution