Presales Consultant

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November 19

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NICE

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SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• Engage with NICE Actimize’s prospects and clients to understand technical and functional requirements needed to deliver business benefit of Anti-Money Laundering & Fraud-detection solutions • Provide key subject matter expertise for Financial Services and be able to position detection solutions for specific banking applications • Explain features and benefits of the NICE Actimize solutions in comparison to competitive products • Assist in the creation of customized presentations, demonstrations, and proposals that effectively showcase the value proposition of detection solutions for banking applications • Collaborate with the sales and product teams to develop tailored solutions that address the specific needs of banking applications • Lead Proof of Concept engagements, working with the client, sales, product, and technical presales • Completing RFI/RFPs; identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction • Participate in trade shows, seminars and other industry events

🎯 Requirements

• 5 + years of experience as a Presales Engineer or in a client facing role providing enterprise software solutions to the financial services industry • BS degree in finance, computer science, statistics, business or equivalent – advanced degree a plus • Excellent verbal, written, and interpersonal communication skills with the ability to effectively convey complex functional and technical concepts to diverse audiences • Demonstrated ability to rapidly acquire in-depth knowledge of new technologies and articulate their value proposition convincingly • Proven track record of driving business success and revenue through presales activities • Ability to thrive in a fast paced, dynamic environment, adapting quickly to changing priorities and requirements. • Experience in managing Proof of Concepts and creating compelling solution demonstrations tailored to the needs of financial institutions • Must be willing to travel to customer sites 40%+

🏖️ Benefits

• Learn more about the Benefits at NICE • Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.