Senior Portfolio Solution Engineer, Actimize

🔥 4 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Provide subject matter expertise within financial crime and compliance • Engage with prospects and clients to understand technical and functional requirements • Position solutions for prospect requirements and articulate value and business benefits • Explain NICE Actimize solution features and benefits compared with competitive products • Deliver product presentations and demonstrations to technical and management personnel • Develop relationships with prospects and customers • Communicate customer needs to sales and product management • Lead Proof of Concept engagements with clients, sales, and technical presales teams • Complete RFIs/RFPs and identify client requirements • Ensure proactive customer communications and customer satisfaction • Participate in trade shows, seminars, and other industry events

🎯 Requirements

• Experience in a client-facing role providing solutions to, or within, the financial services, financial software, or enterprise software industries • Experience in financial crime solutions is ideally desired • Excellent verbal, written, and interpersonal communication skills • Proven ability to quickly and deeply learn new technologies and clearly communicate their value proposition • Proven track record of solving problems and driving business success and revenue • Consultative and confident, with an ability to thrive in a fast-paced, dynamic environment • Experience gathering requirements, documenting business needs, and presenting solutions to a senior audience • Must be willing to travel to customer sites 40%+ • Detailed knowledge of fraud, financial crimes, and compliance industry • Experience using or implementing Actimize financial crime products • Good insight into business value and business case-driven solutions • Confidence in AI, including NLP, analytics and decisioning, automation, and machine learning • Good understanding of statistical data modelling concepts • Experience in enterprise-wide case management

🏖️ Benefits

• Fast-paced, collaborative, and creative work environment • Learning and growth opportunities • Internal career opportunities across multiple roles, disciplines, domains, and locations • Equal opportunity employment