Registered Manager – Domiciliary Care

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🔥 0 minutes ago

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Nila

11 - 50 employees

Founded 2024

🏥 Healthcare

⚖️ Legal

⚕️ Healthcare Insurance

Healthcare • Legal • Healthcare Insurance

Nila is a UK-based company providing family care support services in India. With a dedicated team of medically trained care managers, Nila ensures 24/7 support for families coordinating care for their loved ones. They offer personalized care plans, health records management, and appointment assistance, leveraging years of experience to meet individual family needs. Nila prides itself on maintaining open communication and involving families in the care process, striving to deliver the highest quality support and care services.

📋 Description

• Review product plans, designs, and early builds in regular video sessions • Advise the product team based on real-world domiciliary care operations • Identify issues with workflows such as rotas, care plans, medication records, and audit trails • Explain day-to-day practices including rostering, ECM/call monitoring, care planning, reviews, CQC evidence and notifications, safeguarding, commissioning, and reporting • Sanity-check product priorities and identify features that would genuinely save managers time • Answer occasional ad hoc questions via email or WhatsApp

🎯 Requirements

• Current or recent CQC Registered Manager experience in domiciliary/home care in England, held currently or within roughly the last 6 months • Managed a service through at least one CQC inspection, ideally rated Good or Outstanding under the candidate’s management • Hands-on experience with local authority and/or ICB-commissioned care, including frameworks, spot and block contracts, and ECM/call monitoring • Experience using Care Management Software such as Birdie, CarePlanner, or OneTouch • Opinionated, direct, and comfortable challenging a product team • Level 5 Diploma in Leadership for Health & Social Care or equivalent (nice to have) • Experience growing a service, mobilising new contracts, or working across multiple locations (nice to have) • Experience choosing or implementing care management software as a buyer/user (nice to have) • Involvement in a Skills for Care registered manager network or local care association (nice to have) • Commitment of 2–4 hours per week initially, with flexible scheduling • Self-employed consultancy agreement; candidate invoices the company • NDA required • Must confirm no conflict of interest before starting

🏖️ Benefits

• A meaningful role in a mission-led startup • Competitive salary with equity options • A small team that moves fast, supports each other, and celebrates wins • Opportunity to shape the technology and culture of a mission-driven startup • Flexible working environment • Collaborative, supportive team culture • Chance to make a tangible social impact on families caring for a loved one • Expenses covered for occasional in-person meetups

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