
1001 - 5000 employees
Founded 2016
⚡ Energy
📡 Telecommunications
Energy • Telecommunications
Octopus Energy is a UK-based energy supplier that offers innovative smart tariffs and renewable energy solutions. Known for its award-winning customer service and commitment to a greener future, Octopus Energy provides great value for the long term with prices historically cheaper than any other large supplier. As one of Europe's leading investors in renewable energy generation, the company is highly trusted, holding a five-star customer service rating. Octopus Energy offers a variety of tariffs tailored for smart meters, solar energy, and electric vehicles, emphasizing cost savings and environmental benefits. Octopus Energy has also expanded internationally with operations in several countries, including Germany, Spain, France, Italy, Japan, New Zealand, and the USA.
🔥 2 minutes ago
🇬🇧 United Kingdom – Remote
💵 £29.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🇬🇧 UK Skilled Worker Visa Sponsor
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1001 - 5000 employees
Founded 2016
⚡ Energy
📡 Telecommunications
Energy • Telecommunications
Octopus Energy is a UK-based energy supplier that offers innovative smart tariffs and renewable energy solutions. Known for its award-winning customer service and commitment to a greener future, Octopus Energy provides great value for the long term with prices historically cheaper than any other large supplier. As one of Europe's leading investors in renewable energy generation, the company is highly trusted, holding a five-star customer service rating. Octopus Energy offers a variety of tariffs tailored for smart meters, solar energy, and electric vehicles, emphasizing cost savings and environmental benefits. Octopus Energy has also expanded internationally with operations in several countries, including Germany, Spain, France, Italy, Japan, New Zealand, and the USA.
• Visit customers in their homes and complete surveys assessing suitability for Solar PV, heat pumps, loft and cavity wall insulation, or Energy Performance Certificates • Capture measurements and other data to complete heat loss calculations and produce quotes • Ensure accurate information is captured for low-carbon heating system design and installation • Explain the survey process to customers and advocate for the technology • Communicate exceptionally with customers during each visit and motivate home upgrades • Adapt to change in a fast-paced environment • Work in Bristol and surrounding areas • Learn about smart meters, heat pumps, solar PV and renewable technologies at Octopus Energy’s training and R&D centre • Deliver a high-quality customer experience as part of Octopus Energy’s field force
• Experience communicating effectively with customers, ideally in a face to face domestic environment • Previous experience within MCS accredited organisation or assessing properties for energy efficiency or insulation measures is desirable • Domestic Energy Assessor/Retro Fit Assessor qualification is highly desirable but not essential • Experience talking to customers about work in their homes, ideally with a background in measuring and sizing equipment • Experience with heat pumps, solar PV, battery storage and electrical equipment is desirable • Some mechanical or electrical experience is preferred but not essential • Ability to learn quickly • Good IT and tech skills • Full clean driving licence with no more than 6 points • Ability to work in Bristol and surrounding areas
• £2,500 bonus • £25 per week lunch allowance • Paid overtime options available • Shares in Octopus Energy Group • Company EV • Use of company tools • Uniform and all PPE • Progression opportunities • Interview accommodations available • Training and R&D centre access • Flexible interview process
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