IT Staff Systems Engineer

2 days ago

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Logo of Omada Health

Omada Health

Healthcare Insurance • Wellness • SaaS

Omada Health is a virtual care company focused on helping individuals achieve their health goals through personalized support and programs. The company offers comprehensive health management solutions for conditions like diabetes, hypertension, and musculoskeletal health. Omada provides one-on-one health coaching and smart devices to monitor and improve health, creating personalized care plans for its users. Its programs are designed to be accessible at no cost to participants when covered by their employer or health plan, making Omada a leader in delivering quality virtual care that is both personal and sustainable.

201 - 500 employees

Founded 2011

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

💰 $192M Series E on 2022-02

📋 Description

• Architect, implement, and own the lifecycle of Omada’s core IT infrastructure—covering identity, networking, endpoint management, and key SaaS platforms such as Okta, Meraki, Palo Alto, JAMF Pro, Google Workspace, Office 365, and Tines. • Continuously evaluate infrastructure workflows to identify inefficiencies and drive improvements through automation and AI-powered solutions that enhance operational resilience and reduce manual effort. • Lead incident and problem management, including high-severity response, root cause analysis, trend identification, and long-term remediation. • Develop and maintain runbooks, reference architectures, and operational standards that improve consistency and reliability across the environment. • Partner closely with Security to define, implement, and maintain secure configuration and hardening standards across identity, endpoints, and core systems, ensuring infrastructure consistently aligns with compliance and enterprise security requirements.

🎯 Requirements

• 10+ years of experience in Infrastructure, Systems Engineering, or IAM, with strong ownership of enterprise-grade identity, networking, and endpoint management systems. • Deep expertise with Okta (SSO/SAML/OIDC, SCIM, MFA), JAMF Pro or similar MDM platforms, modern networking (Palo Alto, Meraki), and Google Workspace and/or O365 administration. • Strong scripting/automation skills (Python, Bash, PowerShell) and hands-on experience with Infrastructure-as-Code (Terraform) and Git-based workflows. • Proven ability to design, secure, and maintain scalable infrastructure in compliance-heavy environments (SOC2, HIPAA, HITRUST, or SOX). • Experience owning technical change management, release processes, lifecycle management, SaaS/tool rationalization, and cost optimization. • Skilled in incident and problem management, conducting RCA, reducing recurring issues, and defining operational standards. • Familiarity with monitoring and observability tooling, including defining SLIs/SLOs and building actionable alerting. • Strong cross-functional communicator with a track record of partnering closely with Security, Compliance, Finance, P&C, Care Delivery, and Engineering teams. • Ability to lead complex initiatives with minimal direction, operate autonomously, and influence architectural and strategic decisions. • High accountability, strong documentation habits, and a mindset focused on automation, simplification, and continuous improvement.

🏖️ Benefits

• Competitive salary with generous annual cash bonus • Equity Grants • Remote first work from home culture • Flexible vacation to help you rest, recharge, and connect with loved ones • Generous parental leave • Health, dental, and vision insurance (and above market employer contributions) • 401k retirement savings plan • Lifestyle Spending Account (LSA) • Mental Health Support Solutions • ...and more!

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