
51 - 200 employees
Founded 2013
🛍️ eCommerce
☁️ SaaS
💰 $40M Series C on 2021-11
eCommerce • Marketing • SaaS
Ometria is a customer data and marketing platform designed to help retailers create personalized marketing experiences. By leveraging data collected through various touchpoints, Ometria enables businesses to understand their customers better and deliver personalized communications that drive customer retention and engagement. The platform integrates with existing eCommerce sites and uses advanced analytics to optimize marketing strategies, increase sales, and improve customer loyalty. Ometria's solution is ideal for eCommerce businesses looking to enhance their customer engagement efforts.
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51 - 200 employees
Founded 2013
🛍️ eCommerce
☁️ SaaS
💰 $40M Series C on 2021-11
eCommerce • Marketing • SaaS
Ometria is a customer data and marketing platform designed to help retailers create personalized marketing experiences. By leveraging data collected through various touchpoints, Ometria enables businesses to understand their customers better and deliver personalized communications that drive customer retention and engagement. The platform integrates with existing eCommerce sites and uses advanced analytics to optimize marketing strategies, increase sales, and improve customer loyalty. Ometria's solution is ideal for eCommerce businesses looking to enhance their customer engagement efforts.
• Own and manage HiBob — maintaining accurate records, processing contract changes, managing onboarding and offboarding, and keeping holiday allowances and documentation current • Coordinate day-to-day payroll changes with our finance team • Support the CPO on salary benchmarking cycles and benefits provider renewals • Own document hygiene across people records — ensuring the business is audit-ready at all times and supporting our SOC2, ISO and finance audit cycles • Liaise with our Employer of Record (EOR) providers across Germany, Portugal, Spain and North America to understand local employment requirements, stay aligned on process and handle any country-specific people matters as they arise • Take a leading role in embedding AI tools and automation across the People function — identifying processes that can be streamlined or eliminated and building better ways of working • Bring fresh eyes to how we do things and a genuine interest in doing them better • Assist managers with day-to-day people matters, from performance and absence through to disciplinary and grievance processes • Advise managers with confidence and good judgment — coaching them through difficult situations rather than just issuing instructions, and helping them build their own capability over time • Coordinate with our external employment law advisors on complex cases, and keep the CPO and relevant SMT members appropriately informed • Monitor employment law changes across our operating regions and flag any implications for policy, process or manager practice to the CPO
• Solid people ops experience — you're comfortable owning the day-to-day of a People function: HRIS, records, process and keeping things running smoothly. You've had some exposure to employee relations cases (absence, performance, disciplinary or grievance) and you know how to get the right advice and escalate when things get complex. • Experienced in lean, high-growth environments — you have 3-5 years in a generalist People/HR role, ideally in a small or scaling tech business where the team is lean and everyone is expected to do a bit of everything. • People partnering experience is a bonus, not a requirement — if you've advised managers directly on people matters, great, but we're just as interested in people who are ready to grow into that side of the role. • Operationally excellent — you take genuine ownership of the systems and processes in your remit. Things don't fall through the cracks on your watch. • Compliance-aware — you understand the importance of keeping the business compliant and audit-ready. You stay across employment law changes in the regions you support, you maintain clean records and you know how to work with external advisors and EOR providers to get the right answer in each country. • AI-forward — you're curious about how AI and automation can take work off your plate and improve what the People function delivers. You're willing to try things, iterate and let go of processes that no longer make sense. • Adaptable — priorities change quickly here. You're comfortable with that and you work with pace and good judgment in environments that aren't perfectly defined. • High EQ and discretion — you handle sensitive matters carefully. You know when to act and when to escalate, and people trust you with information that matters.
• 30 Days Holiday • Private Healthcare • Enhanced Company Pension Contribution • Mental Health Support via Spill
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